![](http://dealerrater.com/ncdn/u/3.20250207.955/Graphics/icons/close-x-orange.png)
BMW of Sherman Oaks
Sherman Oaks, CA
Filter Reviews by Keyword
By Type
987 Reviews of BMW of Sherman Oaks
I've been a customer of BMW of Sherman Oaks for a dozen or so years -- have bought 3 BMWs there and have always recieved excellent service and attention. I'm writing to commend my service advisor Shahe wh or so years -- have bought 3 BMWs there and have always recieved excellent service and attention. I'm writing to commend my service advisor Shahe who helped navigate a weird technical issue that required unusual parts -- but he managed the whole process quickly, efficiently and made it easy on me. Thanks! More
Great experience - I was looking to either buy out my leased 430i and then sell it or save time and have a dealership do it all in one fell swoop. I gave them a ring, had a good first chat with someone leased 430i and then sell it or save time and have a dealership do it all in one fell swoop. I gave them a ring, had a good first chat with someone who connected me to Travis. We had an open, transparent, productive conversation about how it might or might not work - no games, just trying to see what was best for everyone. We concluded it made sense to come in; he rang me the next week as requested, I popped over, the transparent, thoughtful conversation continued and we worked it all out - everyone got what they wanted and walked away happy. That should always be the standard, but it isn't - perhaps particularly in the car business. That is why I passed the two dealerships that were closer to me and went to the one where I had always had a positive experience - and it was worth it. Strong recommend working with Travis and it was another good interaction with BMW of Sherman Oaks. More
The staff is professional, courteous, and I consistently receive exceptional service. This is the reason I’ll purchase my next BMW from this dealership. receive exceptional service. This is the reason I’ll purchase my next BMW from this dealership. More
My wife and I have both owned BMW’s for years. Dennis has been our Service Rep for years. He makes sure we get our cars serviced promptly and professionally. That’s why we are still there! Dennis has been our Service Rep for years. He makes sure we get our cars serviced promptly and professionally. That’s why we are still there! More