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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,258 Reviews

1,259 Reviews of BMW of Orland Park - Service Center

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February 08, 2025

You guys did a great job and servicing my needs and identifying one problem issue with my vehicle… It was resolved very quickly and effectively by your service tech and communicated by your sales servi More

by Jbeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Snipe
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Feb 10, 2025 -

BMW of Orland Park responded

We're delighted to hear that our team at BMW of Orland Park was able to quickly and effectively resolve your vehicle's issue. Thank you for the kind words and support!

February 08, 2025

Appreciate the excellent and courteous service received as well as friendly staffs. Facilities cleanliness also a big plus. More

by MCHANPAIBOOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

BMW of Orland Park responded

Thank you for highlighting the excellent service and cleanliness at BMW of Orland Park! We're delighted to know our team made your visit a positive one.

February 08, 2025

I was attended to immediately I arrived. The courtesy car was the best loaner car ever More

by PROMISE4MEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory
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Feb 10, 2025 -

BMW of Orland Park responded

We are glad to hear that you enjoyed the car wash and loaner options here at BMW of Orland Park! Thanks for your review!

February 08, 2025

Excellen Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent That’s got to be 15 words🤣 More

by RD-WRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Shellberg
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Feb 10, 2025 -

BMW of Orland Park responded

Thank you for the enthusiastic review! We're delighted to know that your experience at BMW of Orland Park was excellent. We look forward to seeing you again soon!

February 07, 2025

James is always very professional and knowledgeable. He goes out of his way to make sure that you a very pleasant experience with BMW. I'll always request him as my service advisor. More

by REGINA6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2025 -

BMW of Orland Park responded

It's fantastic to hear that James consistently provides a professional and knowledgeable experience at BMW of Orland Park. We're delighted you had such a pleasant visit, and we look forward to serving you again!

February 07, 2025

James provided excellent assistance, and answered all my questions and concerns. I appreciate the service department’s thoroughness and how quickly my issue was resolved. More

by lfvilla118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2025 -

BMW of Orland Park responded

We're delighted to hear that James and our service department at BMW of Orland Park provided you with excellent assistance. Thank you for sharing your positive experience, and we're glad we could resolve your issue promptly!

February 07, 2025

I have nothing to complain about other than it would have been nice to have a clean car inside upon delivery. More

by jzxie3
Recommend Dealer
Yes
Employees Worked With
Marc Boomsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Robinson
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Feb 08, 2025 -

BMW of Orland Park responded

Thank you for your feedback. We appreciate your input and will work on ensuring a spotless delivery experience at BMW of Orland Park in the future. If there's anything else we can do for you, please let us know!

February 06, 2025

Great customer service and knowledge of the cars they service. Use them often and will continue to. More

by DTG1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2025 -

BMW of Orland Park responded

Thank you for leaving BMW of Orland Park a five-star review! It was a pleasure to assist you.

February 06, 2025

Very good work. On time. Took care of the recall in a reasonable amount of time. Courteous and efficient staff. More

by DEEBEE917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names???
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Feb 06, 2025 -

BMW of Orland Park responded

Thank you for the positive feedback! We're pleased to hear that our team at BMW of Orland Park provided timely, courteous service. See you next time!

February 03, 2025

My experiences have always been good. I really like my BMW and the service has been great. More

by SG_PETERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

BMW of Orland Park responded

Thank you for your confidence in BMW of Orland Park, and for your business. We are grateful to have you as a customer!

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