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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,336 Reviews

1,336 Reviews of BMW of Orland Park - Service Center

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March 24, 2025

The dealer and Dion were very straight forward and accommodating to my questions. Great experience overall, in and out quick. More

by SANADALSHUBBAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

BMW of Orland Park responded

We're delighted to hear that Dion and the team at BMW of Orland Park provided a straightforward and accommodating experience. Thank you for sharing your positive feedback, we hope you're enjoying your new ride!

March 23, 2025

A fantastic group of people! !! Professional and personable — like family!!! From the managers, sales people and the receptionists, to all the guys and a girl once upon a time McK More

by WRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin Crowder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regan Notter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Snipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

BMW of Orland Park responded

It's wonderful to hear that you felt like part of the family at BMW of Orland Park! We're proud of our team's professionalism and personable service. Thank you for sharing your experience with us!

March 23, 2025

Once again BMW of Orland Park has been amazing. They are always nice, they know me by name, and the service they give is outstanding! More

by KOOKIN69
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colleen Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bugajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

BMW of Orland Park responded

Thank you for sharing your experience with BMW of Orland Park! We're delighted to hear that our team continues to provide outstanding service and a personal touch. We look forward to welcoming you back soon!

March 23, 2025

Great customer service and care. Everyone greets and shows appreciation! Very much appreciated and thanks. More

by fcalomino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Snipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

BMW of Orland Park responded

We're delighted to hear that you had a positive experience with our team at BMW of Orland Park! Your kind words about our customer service mean a lot to us. Thank you for choosing us, and we look forward to serving you again in the future!

March 23, 2025

Cory is the best , did a great job , look forward to working with him in the future More

by LAMARPORTER91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

BMW of Orland Park responded

Cory will appreciate the shout-out! Thanks for all your support of BMW of Orland Park.

March 21, 2025

Great, friendly service. Dion was attentive and kept me informed as my vehicle was getting serviced. More

by Mrs. LPC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

BMW of Orland Park responded

We sincerely appreciate your positive feedback and shoutout to Dion. Given the content of your review, it seems that your 1-star rating may have been accidental, however, if there is anything we can do to further assist you, please don't hesitate to be in touch. Thank you, Brian Coster - Service Manager - 708-460-4545

March 21, 2025

They did a good job on my car, although minor suspension work; still drives and feels brand new! More

by Ricky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2025 -

BMW of Orland Park responded

We are so happy that our BMW of Orland Park team delivered an excellent experience. Thank you, Ricky!

March 21, 2025

Overall love service at Orland Park. Sometimes you have to get a few more people involved but rarely have an issue that can’t be resolved pretty easily. Dion is the best! More

by KTL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2025 -

BMW of Orland Park responded

Thank you for sharing your experience with us at BMW of Orland Park! We're glad to hear that Dion and the team have been able to assist you effectively. We appreciate your feedback and look forward to serving you again in the future!

March 21, 2025

James provided excellent customer service while helping me! The ambience of the entire dealership was warm and friendly. More

by MHALL1REASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2025 -

BMW of Orland Park responded

We're delighted to hear that James and the team at BMW of Orland Park made your visit enjoyable with their excellent service and welcoming atmosphere. Thank you for sharing your experience!

March 20, 2025

3rd BMW and the team in the service dept is great. as a repeat customer. More

by jwckj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2025 -

BMW of Orland Park responded

Thank you for being a loyal BMW of Orland Park customer and leaving us a five-star review! It's a pleasure to assist you with your vehicle.

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