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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,138 Reviews

1,138 Reviews of BMW of Orland Park - Service Center

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December 20, 2024

Quick professional service. Pointed out price special for the service that my car was in need of. More

by DAN.KWASIGROCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

BMW of Orland Park responded

Dan, thank you for sharing your kind words about BMW of Orland Park! We appreciate your five-star review.

December 20, 2024

My overall experience was good. However, I was disappointed my tire pressures were not checked and corrected, and that they did not restore my Remote Auto Start upon completion. I More

by LADYJET27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

BMW of Orland Park responded

Thank you for sharing your feedback with us at BMW of Orland Park. We're glad to hear that your overall experience was positive, but we apologize for the oversight regarding tire pressures and Remote Auto Start. Your suggestion about loaner car arrangements is appreciated, and we'll look into improving our communication on this matter. We hope to serve you better in the future!

December 19, 2024

Good atmosphere, friendly people. I waited longer than anticipated, I went because of my tire pressure but a nail was discovered in one of the tires. Great service. More

by CATHIE_CRANFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

BMW of Orland Park responded

Cathie, thank you for your patience and understanding! We're glad our team at BMW of Orland Park could provide great service despite the unexpected nail situation. Safe travels ahead!

December 19, 2024

I purchased a new car, paperwork signed quickly. Excellent demonstration of how everything worked by Matt. This was not a service appointment. More

by judy25
Recommend Dealer
Yes
Employees Worked With
Mahdi Armoush, Matt McCormack
Dec 19, 2024 -

BMW of Orland Park responded

Judy, we're delighted to hear that Matt provided an excellent demonstration and made your car purchase at BMW of Orland Park a smooth experience. Thank you for choosing us!

December 19, 2024

Professional, friendly, quick service. I was in and out within a two hour window and it was a seemless process More

by CHYANNEJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sid Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahdi Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Shellberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Huda Abed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

BMW of Orland Park responded

We're delighted to hear about your smooth and efficient experience at BMW of Orland Park! Our team strives to provide professional and friendly service, so it's great to know we hit the mark. Thanks for choosing us!

December 19, 2024

I have always felt welcomed and the staff is knowledable. I have purchased all of my BMWs from that location. More

by DIANE1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

BMW of Orland Park responded

Diane, thank you for your continued trust in BMW of Orland Park! We're delighted to hear that our knowledgeable staff has made each visit welcoming. Looking forward to serving you again in the future!

December 18, 2024

Took care of all my problems. Excellent customer service. I was and and satisfied with the services provided. Thank you More

by MRALFREDWITHERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

BMW of Orland Park responded

We're delighted to hear that you were satisfied with the service at BMW of Orland Park! Our team is dedicated to providing excellent customer care, and we're glad we could assist you. Thank you for choosing us!

December 18, 2024

Great service. I did not wait long and did not try to sell me anything. More

by CHRISGRAEFEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Shellberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

BMW of Orland Park responded

Chris, it's great to hear you had a five-star service experience at BMW of Orland Park! Thanks for stopping in.

December 18, 2024

Victoria is very kind, always polite, very easy to work with, she is compassionate, and she is always willing to help. I am grateful that I worked with her for this purchase experience. More

by shaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Kendra
Dec 19, 2024 -

BMW of Orland Park responded

Shaya, we're delighted to hear that Victoria made your experience at BMW of Orland Park so positive. Thank you for sharing this wonderful feedback!

December 18, 2024

Service was completed within the time frame they provided. It was for a first rime oil change.- no complaints. The waiting area is very comfortable. More

by ghendzel24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

BMW of Orland Park responded

We're glad to hear that your first oil change experience was smooth and comfortable at BMW of Orland Park. Thank you for sharing your feedback, and we look forward to serving you again!

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