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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,138 Reviews

1,138 Reviews of BMW of Orland Park - Service Center

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December 27, 2024

Overall experience was good and got me in and out quickly. Finished repair on time More

by CCURTIS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
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Dec 27, 2024 -

BMW of Orland Park responded

Thank you for taking the time to leave BMW of Orland Park this excellent review!

December 27, 2024

Excellent service and time spent waiting was not long. Nick was very professional and shared a video of the services completed. That was excellent! More

by MCFARLANE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Shellberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

BMW of Orland Park responded

We're delighted to hear that Nick provided excellent service and kept you informed with a video update at BMW of Orland Park. Thank you for sharing your experience, and we look forward to serving you again!

December 27, 2024

Jason is very helpful and always ready to answer questions with courtesy and respect and he knows his job very well More

by AMARJITCHADHA61
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
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Dec 30, 2024 -

BMW of Orland Park responded

Amarjit, we're delighted to hear that Jason provided you with such helpful and respectful service at BMW of Orland Park. Thank you for sharing your experience!

December 26, 2024

I love BMW of Orland. They always give a great customer experience and keep me updated when I wait for my car to be serviced. More

by KATAGGIE444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Shellberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2024 -

BMW of Orland Park responded

Thank you for the kind words about BMW of Orland Park! We're delighted to hear that our team consistently provides a great customer experience and keeps you informed during your visits. We look forward to serving you again soon!

December 24, 2024

Another great experience with James and Conner at BMW of Orland Park. Got me in quickly for an appointment and fixed my car while I waited. I highly recommend them! More

by Mattski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conner the Technician
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Dec 26, 2024 -

BMW of Orland Park responded

Mattski, we're delighted to hear that James and Conner provided you with another great experience at BMW of Orland Park. Thank you for the recommendation!

December 23, 2024

BMW Orland Park provides an excellent service experience. I have high confidence of a positive outcome on each visit to the dealership. More

by GGERAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

BMW of Orland Park responded

Thank you for sharing your confidence in BMW of Orland Park! We're delighted to know that each visit meets your expectations and provides an excellent service experience. We look forward to serving you again soon!

December 23, 2024

Friendly and helpful people to work with and very professional. Will definitely continue to come back. More

by CARLOSRAMOS51612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

BMW of Orland Park responded

Thank you for the kind words! We're delighted to hear that our team at BMW of Orland Park provided a friendly and professional experience. We look forward to welcoming you back in the future!

December 20, 2024

James is phenomenal! Always above and beyond. He is one of the best, top tier. More

by MARKLOBES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

BMW of Orland Park responded

Mark, thank you for sharing your kind regards for James and leaving BMW of Orland Park a five-star review. Safe travels!

December 20, 2024

Professional and friendly people, nice remodeled waiting area (no snacks provided) but long wait time. Provided car wash needs to include wheel wash. More

by SHONDRAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Shellberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

BMW of Orland Park responded

Thank you for your feedback on BMW of Orland Park! We're glad to hear you enjoyed our remodeled waiting area and found our team professional. We appreciate your suggestions regarding the car wash service, and we'll work on improving wait times as well.

December 20, 2024

Quick professional service. Pointed out price special for the service that my car was in need of. More

by DAN.KWASIGROCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

BMW of Orland Park responded

Dan, thank you for sharing your kind words about BMW of Orland Park! We appreciate your five-star review.

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