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BMW of Orland Park

Orland Park, IL

4.5
1,307 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,307 reviews

November 09, 2024

Thank you for helping me with purchasing my X3. Great, helpful and professional people. Thank you More

by obaczdanuta
Recommend Dealer
Yes
Employees Worked With
Sid Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahdi Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Boomsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

BMW of Orland Park responded

We are delighted to hear from you. Thank you for the great review of BMW of Orland Park!

November 09, 2024

Thus far my experiences with BMW of Orland Park have been costly, BUT pleasant and, I think, fair and honest. Jason has been there since I first became a customer and he has always served with accuracy, fri More

by GAIL_CANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

BMW of Orland Park responded

Gail, we're glad to hear that Jason and the team at BMW of Orland Park have been providing you with pleasant and honest service. Keeping up with scheduled maintenance is a great way to ensure your car stays dependable! Thank you for sharing your experience.

November 09, 2024

Quick and easy! Appreciate the attention to details! Dion was great and bill is the nicest guy! More

by jamieodierno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

BMW of Orland Park responded

Jamie, we really appreciate your kind words about Dion and the team! Thank you for choosing BMW of Orland Park and for sharing your experience. Drive safely!

November 08, 2024

James is always excellent He is professional and knowledgeable I am always impressed by his impeccable service More

by phawkps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
Nov 12, 2024 -

BMW of Orland Park responded

Thank you for highlighting James's excellent service! We appreciate your feedback and are thrilled to hear about your positive experience. If there's anything else we can assist with and raise your rating, feel free to reach out. Brian Coster - Service Manager - 708-460-4545

Nov 12, 2024 -

BMW of Orland Park responded

Thank you for your kind words about James and his exceptional service. We’re glad to know his professionalism and knowledge impress you every time. However, we noticed the one-star rating and would love to understand if there’s anything specific we could improve to make your experience truly five-star. Please feel free to reach out, as we’re committed to providing the best service possible. Thank you for your feedback! Best Wishes, BMW Of Orland Park

November 08, 2024

He is very professional and nice!That makes my service visit very smooth and time-saving! More

by SYAOZHONG012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

BMW of Orland Park responded

Thank you for sharing your positive experience with the BMW of Orland Park team! We are glad everything went smoothly.

November 08, 2024

Nice visit comfortable seating area. The Salesperson letting me know that my car was ready kept calling me someone else’s name instead of checking the service sheet Besides that it was More

by CARLA.MCGEE41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

BMW of Orland Park responded

Thank you for sharing your experience with us at BMW of Orland Park! We're glad to hear that overall, it was a pleasant visit. We'll make sure to address the name mix-up and appreciate your understanding. We are looking forward to seeing you again soon!

November 07, 2024

Excellent service provided by Nate, Shop Foreman on my 1990 E30 325i Sedan underbody refresh project. Timely, courteous, professional, great communicator! More

by THGLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney, Cashier; Cory, Service Coordinator; Dennis Kuk, Parts
Nov 07, 2024 -

BMW of Orland Park responded

We're delighted to hear that Nate provided excellent service for your 1990 E30 325i Sedan project at BMW of Orland Park! Our team takes pride in delivering professional and timely assistance. Thank you for sharing your experience with us!

November 07, 2024

Greeted at the car, provided courteous service and I was out of the dealership quickly. More

by INGRID Salzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Shellberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

BMW of Orland Park responded

Thanks so much, Ingrid. We look forward to your next visit to BMW of Orland Park!

November 06, 2024

attentive, cooperative, available, resolved the problem immediately. Dealt with all levels of this dealership, wonderful experience. More

by R.BOSACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Gertos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Boomsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

BMW of Orland Park responded

Thank you for sharing your positive feedback! It's wonderful to hear that you had a premier experience with our team at BMW of Orland Park.

November 06, 2024

Service was great, Jason kept me informed and they didn't try to sell me unneeded parts. I would recommend this dealership. More

by G_JPRYZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

BMW of Orland Park responded

Thank you for recommending BMW of Orland Park! We're glad to hear that Jason provided excellent service and kept you informed throughout the process. We appreciate your feedback and look forward to serving you again in the future!

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