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BMW of Orland Park

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.5
1,314 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,314 reviews

June 20, 2024

Victoria my saleswoman was amazing! ! I was between a few different brands, but ended up buying a Bmw!! I absolutely love my new car, she really listened to my needs and treated me like More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Bugajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Kendra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

BMW of Orland Park responded

We're delighted to hear that Victoria provided such a positive experience at BMW of Orland Park! Enjoy your new car, and thank you for the fantastic review.

June 19, 2024

I came in to get my seatbelt restraints light fixed i paid for a diagnostic test and as soon as I got home my light was back on.. smh More

by CHICKEN4LIFE.NP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
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Jun 19, 2024 -

BMW of Orland Park responded

Thank you for bringing this to our attention, and we apologize for the inconvenience you experienced. We're sorry to hear that the seatbelt restraint light issue reoccurred shortly after your visit. Please bring your vehicle back at your earliest convenience, and we will re-evaluate. Our team is committed to resolving this issue promptly and ensuring your safety and satisfaction. We appreciate your patience and understanding. Feel free to contact us directly if you have any further concerns 708-460-4545. Best Wishes, BMW Of Orland Park

June 19, 2024

Tony is so attentive to details: Tony is fast and efficient; great customer service : I love going to BMW Orland More

by BHING72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2024 -

BMW of Orland Park responded

We're delighted to hear that Tony's attention to detail and efficiency made your experience at BMW of Orland Park so enjoyable. Thanks for the kind words!

June 19, 2024

Very pleased with the quick service. Updated on progress and received a loaner car for the time car was in for service More

by EPSTEFANIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
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Jun 21, 2024 -

BMW of Orland Park responded

We're glad to hear you were pleased with the quick service and updates at BMW of Orland Park. Thanks for sharing your positive experience!

June 19, 2024

Amazing sales and service from Zeigler BMW of Orland! Repeat customer and will always come back More

by KUPIECJE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Coster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Shellberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Boomsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Josephson, Cheri Krause
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Jun 21, 2024 -

BMW of Orland Park responded

We are thrilled to see your positive review! The BMW of Orland Park team looks forward to your next visit with us. Take care!

June 19, 2024

I was very pleased with the reception from service advisor Nicholas Shellberg when I arrived for my oil and filter change appointment at Zeigler BMW of Orland Park. He advised of all maintenance due a More

by BAKAITIS2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Shellberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

BMW of Orland Park responded

Thank you for sharing your positive experience with Nicholas and the team at BMW of Orland Park. We're glad to hear that your service visit went smoothly!

June 18, 2024

Customer service is bar none. They take their time explaining what is going on and keep you updated along the way. More

by KKINGHOPKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason in Service Dept
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Jun 18, 2024 -

BMW of Orland Park responded

We're delighted to hear that you had a great experience with our team at BMW of Orland Park. Thanks for the fantastic feedback!

June 18, 2024

Very good service and timely manners. And attendants were good and courtesy to me and car More

by DARTANYOUN.HARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

BMW of Orland Park responded

Thank you for leaving BMW of Orland Park a five-star review and sharing your positive experience wit hour team. Until next time!

June 17, 2024

Not a good experience buying a preowned 2024 XB7 Alplina. Ended up with a finely cracked wheel spoke that could only be visible upon close inspection. Now it is not suppported and I have an out of pocket exp More

by Good_Life7
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Peter Denbroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

BMW of Orland Park responded

I'm sorry to hear about your experience with the preowned 2024 XB7 Alpina. It's concerning that a cracked wheel spoke was missed during our inspection, and we apologize for any inconvenience this has caused you. We aim to ensure all vehicles are thoroughly checked before sale, so we'd like to discuss how we can make things right here. Please reach out at your convenience. Thank you, Dan Bustamante - General Sales Manager - 269-375-4500

June 16, 2024

Everyone was nice and helpful. Found the car I was looking for and pleased so far. More

by FMCGRURY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarim Sajjad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Robles
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Jun 17, 2024 -

BMW of Orland Park responded

We're delighted we could deliver an excellent experience! - BMW of Orland Park Team

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