BMW of Orland Park

The dealership is nice but the service person Jason J. was awful! I came in for an oil change and I got the feeling I was disturbing him? He told me after the oil change that he would not reset the oil was awful! I came in for an oil change and I got the feeling I was disturbing him? He told me after the oil change that he would not reset the oil counter and when I asked why, he started talking in circles about why I should not change my oil. This guy has the personality of a postage stamp! I have owned four BMW's in the past and never has the dealership refuse to reset the counter. After I left, I had the feeling that maybe Zeigler BMW did not change my oil? Overall, I had a horrible experience at Zeigler BMW! I will definitely mention my experience to my friends that are BMW owners! Lastly, I have work with James Hatchet in the past and he is always outstanding, Jason could learn a lot from James Hatchet!!! More

Service itself was fine. Pick up was not. I had to wait for 20 minutes to get my car. Had to go to the cashier twice to ask where my car is. I also thought the normal protoco Pick up was not. I had to wait for 20 minutes to get my car. Had to go to the cashier twice to ask where my car is. I also thought the normal protocol was to wash the car but it wasn’t washed. More

I loved the experience! The price is what I did not like lol! I would highly recommend Dion! The price is what I did not like lol! I would highly recommend Dion! More

Great experience with the reps as always. They are kind, courteous and professional. There follow-ups are greatly appreciated. They are kind, courteous and professional. There follow-ups are greatly appreciated. More

I will never purchase a vehicle from this dealership again . Very disorganized company and it takes all day to purchase a car . Purchasing my house was quicker. again . Very disorganized company and it takes all day to purchase a car . Purchasing my house was quicker. More

James commitment to delivering top-notch service sets the high standard for the Orland Park BMW team... ✌️❤️ high standard for the Orland Park BMW team... ✌️❤️ More

I recently had the pleasure of working with Victoria at the BMW Orland Park, and I can't say enough about the outstanding service I received. From the moment I inquired about a car, Victoria was incredibly the BMW Orland Park, and I can't say enough about the outstanding service I received. From the moment I inquired about a car, Victoria was incredibly responsive and attentive. She followed up consistently after we purchased the car and helped us set up the car. What truly impressed me was their effort to work within our budget while still providing top-notch service. The entire process was smooth and hassle-free, thanks to their dedication and professionalism. If you're looking for a dealership that genuinely cares about its customers and goes the extra mile, I highly recommend BMW Orland Park. Thank you, Victoria, for making this such a positive experience! More

Cory Josephson was really good. He was amazing personally and helpfully. Thanks for getting me in . He was amazing personally and helpfully. Thanks for getting me in . More

Service was not accomplished; I had to go home without the car fixed and no loaner. the car fixed and no loaner. More

Went in for an oil change and was told I needed brake fluid change. He said $235 but didn’t explain that he meant on top of oil change charge that was already $400. Ended up spending over $400 smh won’t fluid change. He said $235 but didn’t explain that he meant on top of oil change charge that was already $400. Ended up spending over $400 smh won’t be back. Even though I planned to come back originally for all of my oil changes. I’m just a girl !! More