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BMW of Orland Park
Orland Park, IL
1,312 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,312 reviews
September 08, 2024
Your dealership is very organized. One of the best since Mr James Hatchett, Service Advisor, works there. He is very helpful and cares about the service that his customers need. One of the best since Mr James Hatchett, Service Advisor, works there. He is very helpful and cares about the service that his customers need. More
by ITSCINDY2U
Verified CustomerEmployees Worked With
September 07, 2024
outstanding service, i appreciate the timely service and response of professionalism, of replacing my tire. Nick was awesome..... response of professionalism, of replacing my tire. Nick was awesome..... More
by Leon
Employees Worked With
September 07, 2024
I have to question the need for Teleservice /CBS Data task. The way it was explained leaves me questioning the actual need for this task. Was it an incentive to the service rep offer it? task. The way it was explained leaves me questioning the actual need for this task. Was it an incentive to the service rep offer it? More
by DMARTINFIFTY
Employees Worked With
September 07, 2024
I was pleased with the service provided and with my service rep, Nick. The service evaluation was thorough and helpful. service rep, Nick. The service evaluation was thorough and helpful. More
by PUHRIG381
Employees Worked With
September 06, 2024
Great service experience, fast and good work done! The service rep, he felt me informed all the way. The service rep, he felt me informed all the way. More
by NLAWSONTRAVIS
Employees Worked With
September 05, 2024
Very professional and clean dealership. Assisted me in saving money and safety which this was a first and i truly appreciate my service advisor Kelvin and his team that completed the work o Assisted me in saving money and safety which this was a first and i truly appreciate my service advisor Kelvin and his team that completed the work on my behalf. I would surely recommend BMW OF ORLAND More
by FITTDEBMAC
Employees Worked With
Other Employees :
Corey Josephson, Cheri Krause
September 05, 2024
Excellent service as always. Service advisor, Cory, was great ... personable, professional and knowledgeable. Love the redo of the interior of the building. Service advisor, Cory, was great ... personable, professional and knowledgeable. Love the redo of the interior of the building. More
by RCDOGS26
Employees Worked With
Cory
September 05, 2024
Tony has to be one of the best service advisors I've ever delt with hands down Great customer service delt with hands down Great customer service More
by OSBORNE132
Employees Worked With
September 04, 2024
Nick provided exceptional service, even sending me a personalized video detailing why the car was in such great condition. personalized video detailing why the car was in such great condition. More
by Luis Baccal
Employees Worked With
September 04, 2024
The dealership has a comfortable waiting lounge along with beverages and has excellent customer service with beverages and has excellent customer service More
by DABUCKNER74
Employees Worked With
