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BMW of Orland Park

Orland Park, IL

4.5
1,309 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,310 reviews

September 16, 2024

It’s my first experience with you guys. It was really great so I hope I will continue receiving the same Quality of service. Thank you so much. More

by IYADKAWASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

BMW of Orland Park responded

We're delighted to hear that your first experience with BMW of Orland Park was a great one! We look forward to continuing to provide you with top-notch service. Thank you for choosing us!

September 15, 2024

It took 2 1/2 hours for an oil change. I will not make another appointment More

by BUCKLEY.BETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not applicable
Oct 16, 2024 -

BMW of Orland Park responded

We are sorry to hear about the long wait time for your oil change. We strive to provide efficient service, and it's disappointing that we fell short during your visit. Your feedback is important, and we'll use it to improve our processes. If you decide to give us another chance in the future, we would love the opportunity to serve you better. Thank you for sharing your experience. Best Wishes, BMW Of Orland Park

September 15, 2024

Great service. ..great people! I appreciate the explanation behind all the work that was going to be performed on my vehicle. More

by Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

BMW of Orland Park responded

Nicole, we're glad to hear you appreciated the service and thorough explanations from our team at BMW of Orland Park. Thanks for sharing your positive experience!

September 15, 2024

I requested some help with maintenance work on my car and they did exactly what I asked for them to do .. I appreciated it . More

by KOOKIEDEREK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Josephson
Sep 16, 2024 -

BMW of Orland Park responded

We're glad to hear that our team at BMW of Orland Park could assist with your maintenance needs. Thanks for sharing your positive experience!

September 14, 2024

I had no idea I was going to buy a car today. Victoria was nothing but amazing, what most stood out was she wasn’t pushy! I asked a ton of questions and not one time did she seem bothered! I woul More

by Lorensummers2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Kendra
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Vock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

BMW of Orland Park responded

Thank you for sharing your experience! We're delighted to hear that Victoria provided exceptional service at BMW of Orland Park. We appreciate the recommendation and look forward to assisting you in the future!

September 14, 2024

James Hatchett is the most professional representative at the Orland Park location. He provides the best customer service and explanation of services. Thank you More

by STAR21356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

BMW of Orland Park responded

Thank you for recognizing James and his exceptional service at BMW of Orland Park! We're delighted to hear he provided such a positive experience. Safe travels in your new vehicle!

September 14, 2024

Nick, my service writer, was really pleasant and helpful. He called me to let me know that I will be needing new tires. More

by PATRICK.ZOMPARELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Shellberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

BMW of Orland Park responded

Patrick, we're glad to hear Nick provided you with helpful and pleasant service at BMW of Orland Park. Thanks for sharing your experience!

September 13, 2024

Smooth, professional, clean, everyone was respectful and helpful. Glad to be apart of BMW. Thanks More

by SELFMAVERICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Shellberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Josephson, Cheri Krause
Sep 16, 2024 -

BMW of Orland Park responded

We couldn't ask for a better review of BMW of Orland Park. Thanks so much, Selfmaverick!

September 13, 2024

Mr. Hatchett was very professional and knowledgeable about the issue with my car. H e was able to address the problem and get it repaired. More

by LSTANTON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

BMW of Orland Park responded

We're glad to hear Mr. Hatchett provided professional and knowledgeable service at BMW of Orland Park! Thanks for sharing your experience with us!

September 13, 2024

Nick, our service writer, was really pleasant and helpful. He navigated our vehicle's needs for us very well. I also appreciate the video of the vehicle walk though by they service technician. Pr More

by DAYMONGAST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Shellberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

BMW of Orland Park responded

Thank you for the great feedback! We're glad to hear that Nick and our team at BMW of Orland Park provided a pleasant and professional experience. We appreciate your support!

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