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BMW of Orland Park
Orland Park, IL
1,309 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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October 04, 2024
Nice place everyone very friendly wait wasn’t long very clean and nice people in waiting room clean and nice people in waiting room More
by HOTHODUS
Verified CustomerEmployees Worked With
October 04, 2024
The service staff was very professional and friendly and the work was done very timely the work was done very timely More
by PATRICEBETTS
Employees Worked With
October 04, 2024
James was fantastic. He was very helpful. I would recommend James and this dealership to other people. He was very helpful. I would recommend James and this dealership to other people. More
by LELADEMETERMD
Employees Worked With
October 04, 2024
Tony was very nice & explained everything. I wasn't thrilled about waiting for my car for so long but everyone else was waiting as long too. The total amount charged was a lot but nowadays I wasn't thrilled about waiting for my car for so long but everyone else was waiting as long too. The total amount charged was a lot but nowadays everything costs more. More
by MBAU403
Employees Worked With
October 03, 2024
Overall things went smoothly considering this was my first oil change and there was a mixup with the loaner but the service manager made sure I got one which was much appreciated. first oil change and there was a mixup with the loaner but the service manager made sure I got one which was much appreciated. More
by JCK0528
October 03, 2024
People greet you nicely and the atmosphere is pleasant. I feel they know what they're doing. I feel they know what they're doing. More
by TROY49
Employees Worked With
October 03, 2024
Very easy process. They did everything they promised. Price was best online. Was able to complete everything online and only had to pick up the car when it was ready They did everything they promised. Price was best online. Was able to complete everything online and only had to pick up the car when it was ready. More
by frank.d.panzica
October 03, 2024
James was very professional and friendly. He was very knowledgeable about any service questions that I had. He made sure that I was directed to the right person to solve any question that I h He was very knowledgeable about any service questions that I had. He made sure that I was directed to the right person to solve any question that I had about settings in the truck. He even took the time to make sure that I was able to enjoy a cup a coffee. He took me the coffee machine and showed me how to use the machine. Thank you More
by RAECHELL07
Employees Worked With
October 03, 2024
BMW of Orland Park continues to deliver with each and every visit. Everyone is overly helpful throughout the facility which enhances the experience. Richard Poole who has been my service advisor for quit every visit. Everyone is overly helpful throughout the facility which enhances the experience. Richard Poole who has been my service advisor for quite some time now is very knowledgeable and professional and is one of the main reasons why I continue to revisit the dealership. More
by christophercp87
Employees Worked With
October 03, 2024
Tony always goes over and beyond. I appreciate his knowledge and professionalism. He is the reason I return to the Orland Park Location time after time.. I appreciate his knowledge and professionalism. He is the reason I return to the Orland Park Location time after time.. More
by JUNENUGENT1544
Employees Worked With
