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BMW of Orland Park
Orland Park, IL
2,310 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,310 reviews
April 26, 2026
Steven was very professional and knowledgeable with his service. He informed me about all of my entitlements and the best options to purchase at the time that were most advantageous for me. service. He informed me about all of my entitlements and the best options to purchase at the time that were most advantageous for me. More
by CARLMAYES
Verified CustomerEmployees Worked With
April 25, 2026
Overpriced bad customer service. I had to correct my service advisor twice about changing me too much. The correct pricing was printed on a board on the desk. I had to correct my service advisor twice about changing me too much. The correct pricing was printed on a board on the desk. More
by LORDANCHOR
April 24, 2026
Service department provides a smooth process, very professional and efficient, and work was done in time expected professional and efficient, and work was done in time expected More
by FGARFIELD99
Employees Worked With
April 24, 2026
Had a very positive experience with the service department. Diagnosed and repaired my vehicle very quickly. department. Diagnosed and repaired my vehicle very quickly. More
by DBULAWA
Employees Worked With
April 23, 2026
Dion was uncommunicative- I was expecting a phone call to update me on the car, and he waited until 5:00 of the 3rd day my car was in to call me. to update me on the car, and he waited until 5:00 of the 3rd day my car was in to call me. More
by KUEMPELB
Employees Worked With
Other Employees :
The cashier was very nice. The man who brought the loaner car out was very nice. Eddie was very nice
April 22, 2026
The best part of this dealership is the service and especially the service manager A+++ especially the service manager A+++ More
by BILLFLAHERTY
April 20, 2026
I went for an oil change, which was completed. My concern is that the service technicians found multiple issues with my vehicle now that my vehicle is no longer under warranty. My vehicle has o My concern is that the service technicians found multiple issues with my vehicle now that my vehicle is no longer under warranty. My vehicle has only been serviced by this dealership for all work including scheduled routine maintenance. Not once during any of these visits was it brought to my attention that I may have an upcoming issue until my most recent visit Friday. I want to be clear that Dion was very helpful, but I have an issue with being told I have a critical service need now that my vehicle is likely no longer covered by my certified pre-owned warranty. This is a less than optimal experience and will impact my decision on future vehicle purchases. More
by Brett Banks
Employees Worked With
April 20, 2026
I had a great experience getting my car serviced. I needed my sunroof seal replaced and the drainage channels cleaned, and Jordan went above and beyond by taking care of the cleaning free of cost. He I needed my sunroof seal replaced and the drainage channels cleaned, and Jordan went above and beyond by taking care of the cleaning free of cost. He was very fair with pricing and did everything he could to keep it affordable. What I really appreciated was the convenience—he provided a loaner car and gave me the flexibility to drop off and pick up my car on my own time without any pressure. Honest, helpful, and truly accommodating service. Highly recommend! More
by MISHA_ISB
Employees Worked With
April 18, 2026
James was very knowledgeable and helpful in what I needed to have fixed on my truck. to have fixed on my truck. More
by COLLINSMARSEI
Employees Worked With
April 16, 2026
James was great . He greeted me as soon as I walked in . He explained everything. Very attentive from beginning to end. He greeted me as soon as I walked in . He explained everything. Very attentive from beginning to end. More
by ANTOINET_N
Employees Worked With
