BMW of Kansas City South

My experience at Hendricks BMW was a 5 Star experience on a 5 star scale. Sterling was great on the ride along and Giuseppe was great. I came back for a session with Colin on the features of the car. I am ve a 5 star scale. Sterling was great on the ride along and Giuseppe was great. I came back for a session with Colin on the features of the car. I am very pleased with it. I am a returning customer, this is my 2nd car I have purchased at Hendricks. More

They were great. Professional and courteous with tons of communication about what was going on with my car. I had plenty of info about options. communication about what was going on with my car. I had plenty of info about options. More

Clinton is awesome and always very helpful and knowledgeable to my needs as well as budget have recommended him to several of my friends and clients knowledgeable to my needs as well as budget have recommended him to several of my friends and clients More

BMW K. C. South is a great place to do business. Friendly people great service and generally a nice atmosphere. Refreshments and snacks always at the ready if you desire and clean restrooms if the need arise people great service and generally a nice atmosphere. Refreshments and snacks always at the ready if you desire and clean restrooms if the need arises. Purchased a 2017 330i Xdrive there and would have to say it’s been an excellent vehicle. It’s not perfect like anything else but I know now why they call them the Ultimate Driving Machine, it’s better than anything I’ve ever owned. If you plan on going there for service, rest assured that the service manager Matt Bayer will take excellent care of you. If you have any questions or need something resolved, just ask him and consider it done! I’ve had a great experience dealing with Norm Michael, probably one of if not the best service advisor I’ve ever dealt with anywhere! Great attention to detail and very pleasant to work with. Did I mention my sales associate, Keith Heedum? Well if I didn’t, he is another excellent individual to deal with when purchasing or leasing a vehicle. Overall I give BMW K. C. South a full 5 stars for excellent service and overall satisfaction in the car buying and servicing arenas. Did I mention they have a great parts department as well. I personally do an intermittent oil change in between BMW’s provided maintenance, which I recommend highly, because I think 10,000 miles is too many to go between oil changes but that’s just me. You’ll be perfectly fine doing it their way especially if you don’t plan on keeping the car for over 100,000 miles. If do plan on keeping it for an extended period you might want to change your oil every 5,000 miles. At any rate BMW K. C. South is a great place to do business. Hopefully I didn’t bore anyone and hope your dealings with them will be as good as mine have been if you decide to go there. Thanks for taking the time to read this review. Merry Christmas! More

I’ve had problem after problem after problem since BMW South Kansas City has worked on my car! The day I picked my vehicle up after them working on it, it died! Took it back and had to replace the alterna South Kansas City has worked on my car! The day I picked my vehicle up after them working on it, it died! Took it back and had to replace the alternator. Service Engine light is now on, Coolant leak, leaking transmission fluid, door messed up, trunk Emblem missing and all this after I got my vehicle back the second time.. I also need additional hoses replaced. All they kept saying was “Well, it’s an older model” as if I didn’t already know that! I will never take my car back there. I would have a crackhead mechanic fix my car before I do that!!!! More

The dealership does a wonderful job with customer service. I would recommend this dealership. They do a great job of listening to my concerns. Thanks fir all that you do service. I would recommend this dealership. They do a great job of listening to my concerns. Thanks fir all that you do More

Very pleased. I value professionalism and upfront honesty. I don’t have time or patience for games. Vida and the BMW team checked every box...and then some! honesty. I don’t have time or patience for games. Vida and the BMW team checked every box...and then some! More

Clinton is always very friendly and helpful. He always works with my needs on any particular visit and makes sure everything goes smoothly I would make the same decision to buy here again and work with works with my needs on any particular visit and makes sure everything goes smoothly I would make the same decision to buy here again and work with the Hendrix team. Thank you More

Service was prompt and courteous as usual; however, the appointment was due to a problem that should have been addressed during a prior visit for a related issue. appointment was due to a problem that should have been addressed during a prior visit for a related issue. More

My recent experience was like all my previous, the people are very friendly and helpful, knowledgeable service technicians that repair and work on my car, I would recommend my service advisor Clinton Wong to are very friendly and helpful, knowledgeable service technicians that repair and work on my car, I would recommend my service advisor Clinton Wong to others. More