BMW of Kansas City South

Ultimate dealership in service and sales. Just purchased a new x5m and everyone there from Keith, Michael & Collin made my experience very enjoyable, resolving any issues I had. a new x5m and everyone there from Keith, Michael & Collin made my experience very enjoyable, resolving any issues I had. More

Very professional and courteous. Liked video inspection. Work was done at time requested and car looked great when I picked it up. Discount was applied as stated. Work was done at time requested and car looked great when I picked it up. Discount was applied as stated. More

This was the best dealership experience I’ve ever had! The technicians, client support and manager was exceptionally professional and helpful. Technology to keep the customers informed was very innovative The technicians, client support and manager was exceptionally professional and helpful. Technology to keep the customers informed was very innovative. They totally deserved a 5 star. I’ll be coming back and recommend them to any BMW owner. More

There was some confusion upon my last review so I thought I would clarify my previous review. Matt Bayer and Clinton Wong are excellent. Clinton always treats me fairly, and he gets right to the point. He tr I would clarify my previous review. Matt Bayer and Clinton Wong are excellent. Clinton always treats me fairly, and he gets right to the point. He treats me with respect and he’s very honest. I appreciate Clinton always going the extra mile to ensure my customer satisfaction. As for Matt Bayer, he was quick to get back to me when there was a billing issue and he made sure to reach out and resolve the problem in a very professional manner. My negative review was not targeted to either of these individuals, rather another person who overcharged me and made a billing error. Upon examining my bill, I questioned the price (I knew I was charged too much). He simply stated that he did not make any billing errors and that they are “charging by the book price and labor time”. I had to go to upper management to resolve this error, but the service manager got back to me a few hours later and solved this issue. More

service was great and timely. fit my schedule. Clinton organized everything nicely and the work was done well. Also appraised me about upcoming service needs. organized everything nicely and the work was done well. Also appraised me about upcoming service needs. More

The salesperson was excellent. Facility is very welcoming. The technology guru is great. Signing the paperwork was very easy. The new car is very fun to drive welcoming. The technology guru is great. Signing the paperwork was very easy. The new car is very fun to drive More

Had a small problem with a vendor at the dealership, but the service reps stayed on it and got it resolved in an extremely timely fashion. These guys are great! the service reps stayed on it and got it resolved in an extremely timely fashion. These guys are great! More

Very professional and efficient. I waited on the vehicle and found the service area clean and comfortable. I was happy with the service and recommendations. and found the service area clean and comfortable. I was happy with the service and recommendations. More

Like always, Clinton Wong and the service department has always met my expectation with outstanding services and exceptional customer experience. I will always do my service with them. always met my expectation with outstanding services and exceptional customer experience. I will always do my service with them. More

I always feel like I get a straight answer and the attention to detail is appreciated. Ask for Clinton when you need service. You won’t be disappointed attention to detail is appreciated. Ask for Clinton when you need service. You won’t be disappointed More