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BMW of Kansas City South

Kansas City, MO

4.9
2,062 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,062 Reviews of BMW of Kansas City South

January 09, 2021

I have been having my car serviced here for years and they have done a great job taking care of my car and I. Highly recommend Clinton Wong as a service advisor. More

by jakeslocum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jan 31, 2021 -

BMW of Kansas City South responded

Jakeslocum, Thank you for your continued patronage to our service department. We greatly appreciate your review and recommendation of Clinton! Thank you so much again for your feedback! We hope you have a great day!

January 09, 2021

As usual got great service from Clint! Work was completed on time. Such a pleasure to deal with such a helpful dealership! In general everyone is so friendly and helpful? More

by BRIESMAN001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jan 31, 2021 -

BMW of Kansas City South responded

Briesman001, Clinton and the service team always strive to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 08, 2021

Everyone at the dealership was friendly and helpful. Kevin was very knowledgeable and answered all of my questions. All in all the experience was awesome. I love my X3! More

by CLC48SAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Nicholas Karras, Colin Coit
Jan 31, 2021 -

BMW of Kansas City South responded

Clc48say, we're glad you had such an awesome experience with us! We are glad you love your X3 and look forward to assisting you again in the future.

January 07, 2021

Paullie provided great customer service with many options to accommodate our needs. The whole team has always provided excellent service and a friendly environment. We wouldn’t go anywhere else for our BMW n More

by stephk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Jan 31, 2021 -

BMW of Kansas City South responded

Stephk, thanks for your praise and kind comments about our Paullie and the service team. We're looking forward to your next visit with us!

January 07, 2021

Chris was awesome and made the process easy and painless. Working out negotiation was easy too with the guy in finance approval position was nice too. More

by kingdk1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Shields
Jan 31, 2021 -

BMW of Kansas City South responded

Kingdk1966, we are so happy to read such a great review about BMW of Kansas City South!

January 07, 2021

Amazing staff and service. My buying experience was was like no other in the past! This dealership really stood out. The staff went above and beyond to find me a deal I was satisfied with. Truly amazing! More

by 350SID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker, Rashell Baker
Jan 31, 2021 -

BMW of Kansas City South responded

350sid, we're so glad that we were able to go above and beyond your expectations!

January 06, 2021

Outstanding dealership great service department did everything they were supposed to do and they even show me a problem that my car may be having so they're going to bring it in again give me something More

by AW2019WADE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Billy Roskosh, Derek Goodhart
Jan 31, 2021 -

BMW of Kansas City South responded

Hi Aw2019wade! We're so happy we were able to help you out! We appreciate you taking the time to leave us this outstanding review.

January 06, 2021

Norm did a great job communicating the status of the work being performed and let me know when it was complete. The video by the tech was really helpful to see what was being described More

by sryankc
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Jan 31, 2021 -

BMW of Kansas City South responded

Hi Sryankc, we are very happy to have provided you with such a positive experience!

January 03, 2021

My overall impression with the resolution of this issue under warranty was positive - the final visit just ended on a bad note. That left an unfavorable feeling. More

by Xxxxx
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Jan 18, 2021 -

BMW of Kansas City South responded

Xxxxx, thank you for your feedback. If you can, please call our General Manager Jhoda Edquist so we can learn more about your experience and try to improve it for the future. You can reach him at 816.501.2700.

January 03, 2021

Clint is wonderful and took care of me as soon as I arrived. The service provided is excellent. The waiting area has nice and clean. More

by DYLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jan 31, 2021 -

BMW of Kansas City South responded

Hi Dyli, we are very happy to have provided you with such a positive service experience! We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South

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