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BMW of Kansas City South

Kansas City, MO

4.9
2,062 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,062 Reviews of BMW of Kansas City South

January 12, 2021

No no no no no no no no no no no no no no no no no no no no no no no no no More

by LLOUK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer, Clinton Wong, Derek Goodhart, Paullie Ranker, Norm Michael
Jan 31, 2021 -

BMW of Kansas City South responded

Llouk, thank you for the high star rating! However we see there may be an opportunity for something we would like to discuss things with you further. Please contact Jhoda Edquist 816-501-2700 at your earliest convenience.

January 12, 2021

Lovely car good service just took a long time to move through the process price could have been better but overall good experience I do love the car a lot though! More

by FARNEYFOUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vida Bundy
Jan 31, 2021 -

BMW of Kansas City South responded

Hello Farneyfour, thank you; we appreciate your feedback!

January 12, 2021

My X3 was in for routine service. The video inspection link sent by my service tech was both interesting and helpful. Norm was my service advisor. Upon check-in, he text me a number where I could call or More

by MWILLIAMSKC
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Jan 31, 2021 -

BMW of Kansas City South responded

Mwilliamskc, reviews like this give us motivation and help us ensure we provide high-tech answers and solutions to vehicle service needs. We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South

January 12, 2021

So far I’m very pleased with my purchase. I appreciate Vida helping me to find a car with every feature I hoped for plus more. I initially thought I wanted an X1 and Vida offered to show me the X3. It’s More

by Tyniesem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vida Bundy
Jan 31, 2021 -

BMW of Kansas City South responded

Tyniesem, we are very happy we could provide you with a positive experience! We're glad to hear the team delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 11, 2021

On time as promised, thoughtful follow-up. Clint is a great point of contact for any questions we have. One outstanding question about extended service contract. More

by RICK@RSTILWELL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jan 31, 2021 -

BMW of Kansas City South responded

Rick@rstilwell.com, thanks for taking the time to leave a review. Matt or Jhoda will be in touch to answer and follow up questions you may still have.

January 11, 2021

Great car, great price, great service! Chris was great to work with. I feel like we got a great car in excellent condition at a very good price. Would not hesitate to do business again at this dealership. More

by JNIENKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Shields
Jan 31, 2021 -

BMW of Kansas City South responded

Thank you again for taking the time to let us know how we did. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 10, 2021

Norm is always great to work with. He is professional, courteous and helpful. The car maintenance was done quickly and my car was clean and shiny when I picked it up. More

by Qp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Jan 31, 2021 -

BMW of Kansas City South responded

Qp, Thank you again for taking the time to let us know how we did. We will pass along your kind words to Norm to keep up the good work.

January 09, 2021

Once again your team has come thru. Thank you for your honesty and great work ethic. Paullie Ranker always comes thru for me and I appreciate his genuine attitude. Kind regards Robinson More

by ROBINSONTORRES_777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Jan 31, 2021 -

BMW of Kansas City South responded

Hello Robinson, thank you; we appreciate your feedback! We will share your encouragement to Paullie to keep up the great attitude and service.

January 09, 2021

Service is quick and friendly. Communication is good. I would recommend going to this dealership anytime you need service on your BMW. Ask for Norm. More

by justussmiths
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Jan 31, 2021 -

BMW of Kansas City South responded

Justussmiths, we are glad we could help! Norm will be pleased to know you recommend him. Thanks again for the visit and the review.

January 09, 2021

These guys really took care of me. From installing my mirrors, doing the heating system (which was a recall) and taking care of the windshield washer fluid problem, they did this all for one reasonable p More

by bridget.omotosho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Norm Michael
Jan 31, 2021 -

BMW of Kansas City South responded

Bridget.omotosho, we're so glad that we were able to go above and beyond your expectations! We share the smiles upon smiles with you. Thank you again for the great review!

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