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BMW of Kansas City South

Kansas City, MO

4.9
2,062 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,062 Reviews of BMW of Kansas City South

January 15, 2021

Great customer service 👏! I loved the video description of my inspection. Staff went above and beyond to address the repair I requested and ensured I was satisfied. More

by RAULNJRUIZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Jan 31, 2021 -

BMW of Kansas City South responded

Hi Raulnjruiz1, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South

January 14, 2021

My experience I had with my service advisor and the technician that worked on my car were very courteous and knowledgeable in what work was completed. More

by ganoteclayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer, Clinton Wong
Jan 31, 2021 -

BMW of Kansas City South responded

Hi Ganoteclayton, we are very happy to have provided you with such a positive experience!

January 14, 2021

Very professional and personable. Answered my questions and kept me informed throughout the service cycle. Made sure I was satisfied with service. Highly recommend and would give recommendations to the d More

by JACKIE.LYNNE.WAGNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Jan 31, 2021 -

BMW of Kansas City South responded

Hi Jackie.lynne.wagner, we are very happy to have provided you with such a positive experience!

January 14, 2021

This dealership is the best. They are always ready for me when I get there and they keep me informed concerning my car. I want to commend two of your employees. My service advisor Derek and Giuseppe who alwa More

by BJAUSTIN1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Derek Goodhart
Jan 31, 2021 -

BMW of Kansas City South responded

Bjaustin1968, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Kansas City South!

January 14, 2021

clint wong is always very polite and understanding. every time i go in for routine maintenance on my old, run down bmw 325i he is always there to provide knowledge and help. More

by MONTOYA.L17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jan 31, 2021 -

BMW of Kansas City South responded

Montoya.l17, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 14, 2021

Absolite best dealerahip that i have dealt with in my entire life. The staff is bar none. I recommend them for everyone in the region. More

by BYRON.MYERS22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Keith Heedum, Samuel Newton, Billy Roskosh, Jhoda Edquist, Sterling Williams, Rashell Baker, Orlando Ramos, Lucas Reis, Vida Bundy
Jan 31, 2021 -

BMW of Kansas City South responded

Byron.myers22, we are glad we could help! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 14, 2021

KC South BMW was helpful in finding me a vehicle and making a quick, stress-free purchase. The car was cleaned and detailed and their salespersons were honest in their portrayal of the vehicle with any More

by Austin Lamb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin
Jan 31, 2021 -

BMW of Kansas City South responded

Austin Lamb, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South.

January 13, 2021

I had over 2500 hundred in repairs. It was test drive and told it was fine. I picked it up and it was making a noise from yet another issue. If it were inspected correctly and driven to check in efficacy of More

by Karens3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Jan 31, 2021 -

BMW of Kansas City South responded

Karens3, Thank you for taking the time to share your recent visit details with us. We appreciate the feedback, and would like to discuss it with you further. Please contact Jhoda Edquist 816-501-2700 at your earliest convenience.

January 13, 2021

Our experience was exemplary. We visited 3 times with our initial visit just looking but ultimately purchasing. We had never driven a BMW before so our first ride was as a passenger. & learning what More

by KCBARKER0626
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stuart Williams , Giuseppe Baldin
Jan 31, 2021 -

BMW of Kansas City South responded

Kcbarker0626, we're glad to hear you enjoyed every visit. Thank you for allowing us to earn your business. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visits.

January 13, 2021

Quality and professional staff in the service department. Also offers loaner cars if you need one. Love the short walk around video of your vehicle the tech send. Good dealership. More

by dolskiw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris the technician , Paullie Ranker
Jan 31, 2021 -

BMW of Kansas City South responded

Hi Dolskiw, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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