BMW of Kansas City South

Everyone was professional courteous and easy to deal with, I would definitely recommend BMW of Kansas City to anyone looking for a vehicle new or used. with, I would definitely recommend BMW of Kansas City to anyone looking for a vehicle new or used. More

Very clean showroom. All staff was attentive, helpful and polite. The vehicle was priced below market. The vehicle was detail before I left the dealership. polite. The vehicle was priced below market. The vehicle was detail before I left the dealership. More

Fast and friendly!! I came in for a state inspection and the staff was professional. I will use this dealership in the future for my needs. the staff was professional. I will use this dealership in the future for my needs. More

Great customer service. Tech was friendly and finished all of my recalls in a timely manner. I would recommend their mobile repair service for my BMW. all of my recalls in a timely manner. I would recommend their mobile repair service for my BMW. More

Always great service at the BMW South location! Clint Wong is always so attentive to our needs in the service department! Thank you! The Palmer Family Wong is always so attentive to our needs in the service department! Thank you! The Palmer Family More

Appreciate the attention to detail and the constant communication through the process. I scheduled online, and it apparently let me schedule this service during your team's lunch. This time seemed co communication through the process. I scheduled online, and it apparently let me schedule this service during your team's lunch. This time seemed convenient for me as it was also during my lunch, but ended up resulting in me spending an extra hour in your lounge, waiting for your mechanics to return from lunch to do the work. I understand everyone needs to eat, but consider blocking that time off on the scheduler. More

We were very happy to get the car in so soon. Everyone was so kind and friendly and treated us so well. We are happy to have a dealer so close as well. Where we lived before was over an hour drive to ge was so kind and friendly and treated us so well. We are happy to have a dealer so close as well. Where we lived before was over an hour drive to get there which made scheduling service difficult. This was easy. Thanks More

Orlando Ramos was our guy-he did a great job; helpful, Orlando Ramos was our guy-he did a great job; helpful, informative, and respectful. If he didn’t know something he said he didn’t know but found out. Orlando Ramos was our guy-he did a great job; helpful, informative, and respectful. If he didn’t know something he said he didn’t know but found out. I Appreciate his ability to relate. I was buying a preowned low price car For my son- I can’t imagine there was much profit to support commission for our rep but he treated us just as if we were driving away with the M5 all the same. The guy is a class act! In the odd case he isn’t currently in a leadership role; he needs to be considered for one. He is the type of guy I would want to be at the point of the spear for my commercial team. More

"Giuseppe was great. I was initially upset that I had two..." Giuseppe was great. I was initially upset that I had two chips in my windshield that were not initially disclosed to me upon purchasing my v two..." Giuseppe was great. I was initially upset that I had two chips in my windshield that were not initially disclosed to me upon purchasing my vehicle. I immediately contacted Giuseppe and he sprang into action to take care of the issue. He communicated with me regularly, and got me an appointment within four days for the repair. After the repair, Giuseppe and I did a walk through of the vehicle to ensure there were no other issues. He also took the time to reorient me with some of the technology in my vehicle so I could enjoy the comfort of driving it. Thank you Giuseppe. He interacted with care and an emphasis on customer service. I expect the same in the future but more importantly, I am confident the customer service will be unwavering. More

Every time I have service at BMW of Kansas City salad, they are very professional, knowledgeable about the vehicle, And a pleasure to work with. This time was no exception! they are very professional, knowledgeable about the vehicle, And a pleasure to work with. This time was no exception! More