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BMW of Kansas City South

Kansas City, MO

4.9
2,062 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,062 Reviews of BMW of Kansas City South

January 23, 2021

I went in to get my wheel fixed at BMW Kansas City South. Norm treated me like I was a KING!! I could not make it in and Norm says no worries, we will pick the car up and have it back to you when we are done More

by TMTHYBRANSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer, Norm Michael
Jan 31, 2021 -

BMW of Kansas City South responded

Tmthybranson, thank you for the high 10 star rating!

January 23, 2021

Excellent Service from Paullie who was my advisor. Kept me updated every step of the way complete with a video of the undercarriage of the car and an electronic invoice Prompt professional and friendly More

by BWw Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Jan 31, 2021 -

BMW of Kansas City South responded

Bww Fan, we're so glad that we were able to go above and beyond your expectations! We will share your encouragement on our video services to ensure continued satisfaction.

January 23, 2021

I took my car in to to the BMW dealership to get my front brakes replaced. The prices were reasonable and the customer service was amazing. The ride to and from work in a new 5 series was nice, too More

by Justin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Jan 31, 2021 -

BMW of Kansas City South responded

Justin, we are glad we could help! We do hope we can be of assistance in the future. Take care!

January 22, 2021

The whole staff was excellent! Even late in the day they were tremendously helpful and courteous . They answered all my questions and was totally transparent MR D Ebner was awesome! More

by mrs_jiggyG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhoda Edquist, Lucas Reis
Jan 31, 2021 -

BMW of Kansas City South responded

Mrs_jiggyg, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Kansas City South! Thanks again for the recommendation, and have an amazing day!

January 21, 2021

Friendly and Fast service. I was very pleased with the service they provided. They took the time to help me understand and I was in and out quickly. More

by DANIELCMEEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Heedum
Jan 31, 2021 -

BMW of Kansas City South responded

Danielcmeek, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South.

January 21, 2021

Extremely pleased and relieved I brought my 3-Series to BMW South of KC and that I was fortunate enough to work with an expert Service Advisor like Derek Goodhart! I can’t appreciate Derek G’s expertise e More

by Moa1457
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Jan 31, 2021 -

BMW of Kansas City South responded

Moa1457, we're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Kansas City South and Derek.

January 21, 2021

Fast and friendly service! They came highly recommended This was my first service appointment with BMW of South Kansas City dealership and exceeded my expectations. More

by sally
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Jan 31, 2021 -

BMW of Kansas City South responded

Sally, we're so glad that we were able to go above and beyond your expectations! We are so pleased to hear we were highly recommended and earned your praise also.

January 20, 2021

The service staff here are the best. They are honest and professional. There is also consistency. I have been working with Paul Ranker, and every time I go in for service he is the one that has taken care o More

by shrikantanant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Jan 31, 2021 -

BMW of Kansas City South responded

Shrikantanant, thank you for your kind words and this wonderful review! Paulie and the team look forward to seeing you again, and appreciate the recommendation.

January 20, 2021

I went in unsure if they would be able to get the car I desired down to the price I wanted. Working with Vida was great, she knew so much and was very kind. Johda was able to get the price to the right lev More

by NCHIODINI94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhoda Edquist, Vida Bundy
Jan 31, 2021 -

BMW of Kansas City South responded

Nchiodini94, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit.

January 20, 2021

Outstanding communication from everyone there from the sales people to the shipping company. Extremely happy with the sale and service. Top Notch! Would definitely do business with you guys again More

by MCANTU361
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Keith Heedum, Samuel Newton, Billy Roskosh, Sterling Williams, Rashell Baker, Orlando Ramos, Lucas Reis, Vida Bundy
Jan 31, 2021 -

BMW of Kansas City South responded

MCantu361, Your recommendation means so much to us and we're so happy to have earned it. We are so happy to see your out of state purchase experience was top notch. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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