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BMW of Kansas City South

Kansas City, MO

4.9
2,062 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,062 Reviews of BMW of Kansas City South

January 28, 2021

Clint was awesome! I appreciated his honesty with me and my car looked brand new! I will definitely be coming back to this South branch! More

by 12aralph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jan 31, 2021 -

BMW of Kansas City South responded

12aralph, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Kansas City South!

January 26, 2021

Professional, informative and detail oriented. Bought 2020 X3 at Barron BMW. Will have all future service and needs performed at BMW KC South. Especially liked the text to my phone containing a video li More

by DAVID K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart, Norm Michael
Jan 31, 2021 -

BMW of Kansas City South responded

David K, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South. Your wonderful feedback and rating mean a lot to us.

January 26, 2021

Need to fix their payment system or find a way to reverse charging a customer twice. Never use their online payment system, it might have been out of the control of the person assisting me but I had to pay f More

by Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Norm Michael
January 26, 2021

I enjoyed 99% of my experience. The only issue came with communication between the sales person and finance. I had been pre-approved through a local credit union of which I made them aware - they heard a di More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Heedum
Jan 31, 2021 -

BMW of Kansas City South responded

Hello Eric, thank you; we appreciate your feedback! We strive for 100% satisfaction, and will use your comments to improve our communications.

January 26, 2021

Brought my car in for service. Always treated well. East to book online. Loaner waiting. Had to order a part so I had to bring the car back once the part came it (my choice because I had to go out o More

by MATTFUOCO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jan 31, 2021 -

BMW of Kansas City South responded

Mattfuoco, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 24, 2021

I walked in thinking I was only looking. Visa was great in sales. Never pushy but very confident in BMW and a great representative of BMW. The manager was very laid back and made the deal feel like I was More

by dsousleyksousley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron in finance , Jhoda Edquist, Vida Bundy
Jan 31, 2021 -

BMW of Kansas City South responded

Dennis, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

January 24, 2021

Wow!!! Hats off to you guys!!! Felt welcomed from the time I arrived. They helped me get the car I came in for and I appreciate them for it ❤️ More

by coachd84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhoda Edquist, Orlando Ramos
Jan 31, 2021 -

BMW of Kansas City South responded

Coachd84, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out if there's anything additional we can do for you.

January 24, 2021

They are very well organized, competent and friendly. I always look forward to taking our cars there. They try to meet all my questions and are very about providing loaner cars when necessary. More

by PSQUIER33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint
Jan 31, 2021 -

BMW of Kansas City South responded

Hello Psquier33, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South

January 24, 2021

Paullie was amazing. Did everything he could to make sure I had an amazing experience. I will not be taking my car anywhere else. Thank you guys again! More

by nickcsmith1809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Jan 31, 2021 -

BMW of Kansas City South responded

Nickcsmith1809, thanks for your praise and kind comments about our team. We're looking forward to your next visit with us!

January 23, 2021

Paul was great! Very pleased with the professionalism and courteousness of the staff. Highly recommend. Will be looking them up when I’m ready for a purchase! More

by Kalon2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Jan 31, 2021 -

BMW of Kansas City South responded

Hello Kalon2014, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Kansas City South!

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