BMW of Kansas City South
Kansas City, MO
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2,062 Reviews of BMW of Kansas City South
Professional, informative and detail oriented. Bought 2020 X3 at Barron BMW. Will have all future service and needs performed at BMW KC South. Especially liked the text to my phone containing a video li 2020 X3 at Barron BMW. Will have all future service and needs performed at BMW KC South. Especially liked the text to my phone containing a video link of my service & inspection summarizing the technician’s findings. I don’t even get that when my Corvette is serviced! More
Need to fix their payment system or find a way to reverse charging a customer twice. Never use their online payment system, it might have been out of the control of the person assisting me but I had to pay f charging a customer twice. Never use their online payment system, it might have been out of the control of the person assisting me but I had to pay for my car 3 times before I could get it back, seems pretty ridiculous to me. More
I enjoyed 99% of my experience. The only issue came with communication between the sales person and finance. I had been pre-approved through a local credit union of which I made them aware - they heard a di communication between the sales person and finance. I had been pre-approved through a local credit union of which I made them aware - they heard a different name and proceeded to run my credit through them creating an unnecessary pull of credit. Other than that, the experience was great. More
Brought my car in for service. Always treated well. East to book online. Loaner waiting. Had to order a part so I had to bring the car back once the part came it (my choice because I had to go out o East to book online. Loaner waiting. Had to order a part so I had to bring the car back once the part came it (my choice because I had to go out of town) but it would have been nice for them to have a bigger stock room of on hand parts. More
I walked in thinking I was only looking. Visa was great in sales. Never pushy but very confident in BMW and a great representative of BMW. The manager was very laid back and made the deal feel like I was in sales. Never pushy but very confident in BMW and a great representative of BMW. The manager was very laid back and made the deal feel like I was appreciate. Ron did the financial closing and worked with me to find pricing and the right service package. More
Wow!!! Hats off to you guys!!! Felt welcomed from the time I arrived. They helped me get the car I came in for and I appreciate them for it ❤️ time I arrived. They helped me get the car I came in for and I appreciate them for it ❤️ More
They are very well organized, competent and friendly. I always look forward to taking our cars there. They try to meet all my questions and are very about providing loaner cars when necessary. always look forward to taking our cars there. They try to meet all my questions and are very about providing loaner cars when necessary. More
Paullie was amazing. Did everything he could to make sure I had an amazing experience. I will not be taking my car anywhere else. Thank you guys again! I had an amazing experience. I will not be taking my car anywhere else. Thank you guys again! More
Paul was great! Very pleased with the professionalism and courteousness of the staff. Highly recommend. Will be looking them up when I’m ready for a purchase! courteousness of the staff. Highly recommend. Will be looking them up when I’m ready for a purchase! More