BMW of Kansas City South

Paullie the service rep. was awesome. He explain things very well. I will deal with him only when I come in. He didn't look at me as a women and figure I didn't know nothing very well. I will deal with him only when I come in. He didn't look at me as a women and figure I didn't know nothing More

Fantastic understanding of serving the customer due to the culture that has been developed by ownership and upper management. The Hendrick way as administered thru a family run business is exactly the typ the culture that has been developed by ownership and upper management. The Hendrick way as administered thru a family run business is exactly the type of company I strive to represent in my business. More

Just had one of our Bimmers in for some maintenance to the brake system. Everything went perfectly as always. Clint was my service advisor and as usual he was super helpful and kept me informed about what the brake system. Everything went perfectly as always. Clint was my service advisor and as usual he was super helpful and kept me informed about what was going on. More

Excellent customer service, Clinton Wong is outstanding. While waiting for initial feedback for work to be identified I visited the sales floor the general manager greeted me inquiring if he could be of ser While waiting for initial feedback for work to be identified I visited the sales floor the general manager greeted me inquiring if he could be of service. More

Great customer service. Would definetly recommend to others. They really listen to me a d had a technical staff ride with me to diagnose issue. Its a pleasure to have a dealership in KC in this caliber others. They really listen to me a d had a technical staff ride with me to diagnose issue. Its a pleasure to have a dealership in KC in this caliber More

Norm was one of the.beat BMW sales people I have had in my 50 years as a BMW customer—from Chicago, Detroit and San Fran...KC Norm is best!...He helped me w honesty to make a decision about my 2003 station my 50 years as a BMW customer—from Chicago, Detroit and San Fran...KC Norm is best!...He helped me w honesty to make a decision about my 2003 station wagon More

This was my first visit to BMW of South Kansas City, and they took excellent care of me. Clinton Wong is an absolute rock star at customer service. It was clear he valued my business, wanted to get me ever they took excellent care of me. Clinton Wong is an absolute rock star at customer service. It was clear he valued my business, wanted to get me everything I needed, and had no interest in pushing things on me that I didn’t need. While I was at the dealership, I looked at new cars with Sterling Williams. Like Clinton, Sterling was very courteous, attentive and friendly. I bought my last BMW at the other dealership in KC; without question my next one will come from BMW of South Kansas City. More

We live in Des Moines and drove down to Kansas City last weekend to look at a number of CPO vehicles available at dealerships. We stopped in at the BMW KC dealership and were greeted by friendly and attent weekend to look at a number of CPO vehicles available at dealerships. We stopped in at the BMW KC dealership and were greeted by friendly and attentive staff. They were all very professional, courteous and customer-oriented. Kevin Bednar was our sales associate and worked with us to find the right CPO 5-Series sedan that met our needs. However, we finished our negotiations (love the EDLP pricing made it painless) and agreed to purchase the vehicle at closing time. The entire staff, from the Finance Associate, Michael, to the prep attendants to Kevin stayed late and finished our paperwork. They gave up dinners with their wives in order to service our needs. At the end of the night, Kevin spent even more time with us showing the car's features and functionality. We are VERY SATISFIED with their patience and customer-orientation. I would highly recommend BMW of Kansas City for your next new or used vehicle. More

We had visited a different BMW dealership prior to our visit here, and let’s just say BMW of Kansas City South blew them out of the water! When we arrived we got a very welcoming greeting from the General visit here, and let’s just say BMW of Kansas City South blew them out of the water! When we arrived we got a very welcoming greeting from the General Manager who directed us to Sterling. Sterling and Giuseppe made the whole experience for us. They were funny, genuine, knowledgeable, and great at finding us a vehicle that we loved. I would highly recommend them to anyone and everyone. The team’s dedication to its customers are unmatched. They have made us loyal customers for years to come. More

Although I think the price if my repairs because BMW puts plastic parts that break in cold/heat was astronomical and I have yet to go in for regularly scheduled maintenance and not get hit with other costly plastic parts that break in cold/heat was astronomical and I have yet to go in for regularly scheduled maintenance and not get hit with other costly “needed” repairs, my service rep Clint was great. More