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BMW of Kansas City South

Kansas City, MO

4.9
2,062 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,062 Reviews of BMW of Kansas City South

February 03, 2021

They are great! I love their service, their attitude and patience. They even let me know about an open recall and even told me that it would take a few hours to complete. That makes planning much easier! More

by SCUBATAM
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Feb 24, 2021 -

BMW of Kansas City South responded

Scubatam, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out!

February 02, 2021

Giuseppe is awesome! He picked up and dropped off the car at our home. And the service was completed amazingly quickly. He truly kept his promises from our original purchase. More

by JOEKC0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Derek Goodhart
Feb 24, 2021 -

BMW of Kansas City South responded

Joekc0, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South.

February 01, 2021

Super great customer service! I went to a lot of dealership prior to this one and I had the best experience here! Everyone was very friendly and made sure me and my co-signer had a great experience. More

by ahunt024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Lucas Reis
Feb 02, 2021 -

BMW of Kansas City South responded

ahunt024, thank you so much for your feedback! We are very happy you had a wonderful experience and look forward to working with you in the future.

January 31, 2021

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by hickmnOk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Rashell Baker
Feb 02, 2021 -

BMW of Kansas City South responded

hickmnOk, thank you for your review!

January 31, 2021

Cannot say enough about the service department at HENDRICK BMw! They did an awesome job servicing my car. Will definitely recommend to everyone I know More

by STUART1WILLIAMS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer, Norm Michael
Feb 02, 2021 -

BMW of Kansas City South responded

STUART1WILLIAMS1, thank you for your feedback. We're so pleased you enjoyed your experience with Norm!

January 31, 2021

I have got 2 cars from here. Great cars and great customer service. I would recommend this car dealer the anyone I know.will come back for the next car More

by chenyin32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Heedum
Feb 02, 2021 -

BMW of Kansas City South responded

chenyin32, thank you for your feedback! We are very happy you enjoyed your experience and look forward to working with you in the future.

January 31, 2021

They exceed my expectations every time. I brought in my car for a battery change. Clinton, my advisor, arranged for a ride after I dropped off my car. After the car was ready, he then also arranged for a r More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Feb 02, 2021 -

BMW of Kansas City South responded

AJ, thank you for the kind words about the experience Clinton provided. We look forward to working with you in the future!

January 31, 2021

Computers went down. We spent 4 long hours. they should have used that downtime more effectively. Ie programming key fobs, personalizing the car features, etc More

by terril
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Reis
Feb 02, 2021 -

BMW of Kansas City South responded

terril, thank you so much for your feedback. We regret the inconvenience and would like to make it up to you. Please reach out to Lucas and we will do our best to turn this around.

January 31, 2021

Clinton was great and service was fast. The team inside were wonderful with my son while we were waiting. I was very grateful for the friendliness of all the staff. More

by Dwa007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Feb 02, 2021 -

BMW of Kansas City South responded

Dwa007, thank you for your feedback. We are thrilled to hear you enjoyed your experience with Clinton and that your son enjoyed his time here as well!

January 31, 2021

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by JAG2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Feb 02, 2021 -

BMW of Kansas City South responded

JAG2, thank you for your review!

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