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BMW of Kansas City South

Kansas City, MO

4.8
2,091 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,091 Reviews of BMW of Kansas City South

February 18, 2021

Paullie was great and kept me updated every 1/2 hour on the status of my car. He even offered some advice on how to keep my battery in good health. More

by anthony.high1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Feb 24, 2021 -

BMW of Kansas City South responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 18, 2021

My experience has been with Clinton Wong and service related. He has been my service advisor for more than 5 years. He has always been not only professional but friendly and informative. More

by dbuchanan4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Sterling Williams
Feb 24, 2021 -

BMW of Kansas City South responded

Hi Dbuchanan4, thank you so much for your positive comments about BMW of Kansas City South! Please don't hesitate to reach out if there's anything additional we can do for you.

February 17, 2021

My battery was dying and Mr. Wong was super helpful and friendly. He got me taken care of much more quickly than I had anticipated. Greatly appreciated everything!! More

by BJCANGEL11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Feb 17, 2021 -

BMW of Kansas City South responded

BJCANGEL11, thank you for your feedback on your experience with Clinton. He does a tremendous job for all our guests and we're so happy you agree he is super helpful and friendly. Thank you for working with us!

February 17, 2021

Good people to do business with. My car was exactly as represented even though I purchased it remotely. The delivery process went smoothly and I’m delighted with the car More

by PETERD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling Williams
Feb 24, 2021 -

BMW of Kansas City South responded

Peterd1, we are so happy to read such a great review about BMW of Kansas City South! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 16, 2021

Quick excellent service, nice people, great facility. Good amenities in shop store. Clinton was helpful kind and friendly. I’ll go back there. Thank you More

by pathfox820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Feb 17, 2021 -

BMW of Kansas City South responded

pathfox820, thank you so much for the kind words! We are so pleased you enjoy your visit and look forward to many more!

February 14, 2021

Job was completed well and our car is now reliable given this cold weather. That’s about all there is to say about this service. More

by Len
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Feb 17, 2021 -

BMW of Kansas City South responded

Len, thank you for your feedback. We are very pleased you have a reliable BMW to drive in this crazy weather!

February 14, 2021

I waited on my car to get a battery’s replaced and to get my alternator tested. I also had the service. Advisor to program my iPhone to my BMW. More

by PFOX1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Feb 17, 2021 -

BMW of Kansas City South responded

PFOX1, thank you for your feedback. We look forward to working with you in the future.

February 14, 2021

Norm did a great job helping us with our vehicle. We appreciated his timely and good communication related to our vehicle. Would definitely recommend him. More

by MARCIO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Feb 17, 2021 -

BMW of Kansas City South responded

MARCIO0, thank you for your review! We're glad to hear Norm was timely in his communication and you would recommend. He does a fantastic job with his guests and we're pleased you saw that same experience.

February 14, 2021

Clint good as always getting me in urgently. The brutal cold we've had took out an old radiator hose and left me stranded. Tech fixed prob same day. More

by SE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Feb 17, 2021 -

BMW of Kansas City South responded

SE, thank you for working with us and for your excellent feedback. It's great to hear Clinton got you taken care of the same day!

February 14, 2021

Orlando and all the sales staff were very helpful. The deal was easy without the back-and-forth pricing games typical of may car dealers. More

by dashier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Ramos
Feb 17, 2021 -

BMW of Kansas City South responded

dashier, thank you very much for the feedback. We are happy you didn't receive any games from Orlando - he is a terrific Client Advisor and we appreciate you working with us!

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