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BMW of Kansas City South

Kansas City, MO

4.9
2,062 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,062 Reviews of BMW of Kansas City South

February 11, 2021

Amazing service and reliability. Their level of communication and professionalism is leading the bar here in Kansas. I know that whatever was wrong with my vehicle would be taken care of and I coul More

by Sheena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Norm Michael
Feb 24, 2021 -

BMW of Kansas City South responded

Sheena, we are so happy to read such a great review about BMW of Kansas City South! Thank you again for leaving us this response!

February 10, 2021

I honestly need to say that the services team are very nice as always very good communication but I’m very very disappointed wit my car I had to take it to get serviced over 5 times in less that 2 months More

by Desiré Galvarro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clinton Wong, Paullie Ranker, Norm Michael
Feb 27, 2021 -

BMW of Kansas City South responded

Tseyhaye M. Preaster, At Hendrick we are constantly striving to be better, and would value the opportunity to discuss your experience further. At your convenience, please call (Cali Young, Reputation Manager at 843-852-4672), we look forward to hearing from you soon.

February 10, 2021

Paulie in the service Dept took very good care of my car and me. He was there from the moment I arrived, sent me updates via texts, and had my car cleaned and ready as soon as I arrived. He is personable an More

by AMR212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Feb 24, 2021 -

BMW of Kansas City South responded

Amr212, it's experiences like yours that really keep us motivated! We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South.

February 10, 2021

First time bmw purchase good selection and knowledgeable staff Spotless dealership going to take a while to absorb all the bells and whistles the car has More

by Kent workman
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Keith Heedum, Samuel Newton, Billy Roskosh
Feb 24, 2021 -

BMW of Kansas City South responded

Kent Workman, we're happy you found our staff to be so supportive during your experience here at BMW of Kansas City South. We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South.

February 08, 2021

Salesman was Knowledgeable. Facility is clean. Management made this transaction easy and nice experience. I would definitely do business with them again. Appreciate their willingness to work wit More

by Jsandler76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Karras, Keith Heedum
Feb 24, 2021 -

BMW of Kansas City South responded

Jsandler76, we really appreciate your positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Kansas City South!

February 07, 2021

Always a great experience visiting! Staff is very friendly and highly professional in every aspect. Best service and sales in Kansas City by leeps and bounds! More

by JD.JONES816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker, Norm Michael
Feb 24, 2021 -

BMW of Kansas City South responded

Hi Jd.jones816, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South.

February 07, 2021

Norm is a great asset to your company. He is very knowledgeable and does a great job of explaining complex issues in a way that I can understand. He is genuine and very helpful. I have been very im More

by BMW328i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Feb 24, 2021 -

BMW of Kansas City South responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

February 06, 2021

Quality work and friendly people in service department. Had oil change yesterday. They did full check on the car. will come back again for the service. More

by LXUA13552
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Feb 24, 2021 -

BMW of Kansas City South responded

Lxua13552, thank you for sharing your positive experience! We're looking forward to your next visit with us!

February 05, 2021

Clinton is awesome! Great job! Every time I come in Clinton is on it. Very professional and super nice. Clinton knows his stuff. Thanks again! More

by DONBURNS0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Feb 24, 2021 -

BMW of Kansas City South responded

Hi Donburns0, thank you for taking the time to leave a review for us at BMW of Kansas City South. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

February 05, 2021

I just had my airbags replaced due to a recall. I loved the fact that this could be done at my home due to my crazy work schedule. Every person I dealt during this whole process was very friendly and helpf More

by DUFTY_KIM_08
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer
Feb 24, 2021 -

BMW of Kansas City South responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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