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BMW of Kansas City South

Kansas City, MO

4.9
2,062 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,062 Reviews of BMW of Kansas City South

February 14, 2021

Orlando and all the sales staff were very helpful. The deal was easy without the back-and-forth pricing games typical of may car dealers. More

by dashier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Ramos
Feb 17, 2021 -

BMW of Kansas City South responded

dashier, thank you very much for the feedback. We are happy you didn't receive any games from Orlando - he is a terrific Client Advisor and we appreciate you working with us!

February 14, 2021

Appointment scheduled in reasonable time. Service was excellent: completed in timeframe estimated. Cost was reasonable. Car was washed and clean . Personnel were friendly. Will return again. More

by jl2376
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Feb 17, 2021 -

BMW of Kansas City South responded

jl2376, thank you for your review. We are very happy you found the service was excellent and our teammates were friendly. We look forward to working with you again!

February 13, 2021

Battery replaced on 2/11 to fix heating/defrost issue with my X1. Windshield wiper fluid motor now not working. No check or follow up. More

by TSEYHAYE M. PREASTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clinton Wong
Feb 27, 2021 -

BMW of Kansas City South responded

Tseyhaye M. Preaster, At Hendrick we are constantly striving to be better, and would value the opportunity to discuss your experience further. At your convenience, please call (Cali Young, Reputation Manager at 843-852-4672), we look forward to hearing from you soon.

February 13, 2021

Brought car in for warranty service. Very responsive and professional service staff. Service was provided exactly as promised and within the estimated time. Comfortable and convenient customer lounge with s More

by Alan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Feb 24, 2021 -

BMW of Kansas City South responded

Hi Alan, thank you for taking the time to leave a review for us at BMW of Kansas City South. We're happy we could meet your expectations! Thank you, and have a fantastic day!

February 13, 2021

Great guys. They went out of there way to help me. Answered all my questions and explained all the goodies the car had. Couldn’t of went any smoother More

by JD24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Roskosh
Feb 24, 2021 -

BMW of Kansas City South responded

Jd24, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South. We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 12, 2021

We bought our car on 2018, the salesman who helped us We bought our car on 2018, the salesman who helped us was Mr. Jordan, he was very professional, and anytime I brought my care for service I had very More

by TAHER.FARHADIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Feb 24, 2021 -

BMW of Kansas City South responded

Taher.farhadian, we're happy you found our staff to be so supportive during your experience here at BMW of Kansas City South. We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 12, 2021

Yes good place if you can afford iti don’t have any thing else to say thank you see you next time my car needs work More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Feb 24, 2021 -

BMW of Kansas City South responded

Kim, thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 11, 2021

My buying experience at BMW of Kansas City South was hassle free. All of the sales team members I dealt with were friendly, courteous and knowledgeable. More

by PUHLS4KU
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Heedum, Jhoda Edquist
Feb 24, 2021 -

BMW of Kansas City South responded

Puhls4ku, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 11, 2021

Paulie is my service guy and always takes great care of me. It is so nice to have a specific contact in the service department. The video view of my car during service is super cool and informative. This i More

by HOLLYTONER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Feb 24, 2021 -

BMW of Kansas City South responded

Hollytoner, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Kansas City South! We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South.

February 11, 2021

Air bag recall. Santiago, the tech who performed the repair, is a polite, well spoken and courteous representative of the dealership. He arrived promptly to perform the repair and I am very satisfied wi More

by BTUCKER44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago , Paullie Ranker
Feb 24, 2021 -

BMW of Kansas City South responded

Btucker44, thanks for your praise and kind comments about our team. We sincerely thank you for the positive review, and look forward to seeing you again soon!

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