BMW of Kansas City South

everything was well-done and people were great - Clint From start to finish, the experience was great. Clinton was my advisor, very attentive and followed up promptly. I would not have changed a thing. From start to finish, the experience was great. Clinton was my advisor, very attentive and followed up promptly. I would not have changed a thing. More

Service Poor communication regarding status of my vehicle. Lack of urgency to schedule my vehicle for service despite my stated concerns about safety while dr Poor communication regarding status of my vehicle. Lack of urgency to schedule my vehicle for service despite my stated concerns about safety while driving it. lack of follow up by the service manager after being told he would contact me. More

Brake repairs Great communication throughout repairs. Appreciate and use the coupons offered.. I will return for future visits. Loaner car appreciated and fun Great communication throughout repairs. Appreciate and use the coupons offered.. I will return for future visits. Loaner car appreciated and fun to drive a new model. More

Great Information My service adviser was up front and honest with the process. However, I was not happy with them pricing structure of their parts compared to MSRP pric My service adviser was up front and honest with the process. However, I was not happy with them pricing structure of their parts compared to MSRP pricing paid. More

Our pleasure. My wife’s lease was up on her X5edrive unfortunately BMW did not extend this model. We were looking at the 2019 X3 my wife had had some damage in the My wife’s lease was up on her X5edrive unfortunately BMW did not extend this model. We were looking at the 2019 X3 my wife had had some damage in the 34k miles on the car. Billy andGiuseppi found a way to forgive the damage and put her into the X3. In the mean Time I saw an 2015 X1 i liked and test drove. I bought it. Overall a most present experience. Helpful staff and generous deals. More

Great Service It’s not often your service professional is not only knowledgeable, but kind and thoughtful as well. In my opinion one of the best service experiences It’s not often your service professional is not only knowledgeable, but kind and thoughtful as well. In my opinion one of the best service experiences possible. More

Went in for some problems came home knowing more about my ca Great place just a little to high on price found other German auto workers that's better at price will recomend to other because of service Great place just a little to high on price found other German auto workers that's better at price will recomend to other because of service More

Best KC BMW Dealership Their service department is helpful, efficient, and most importantly they put their customers first. ( I was there for a service appointment, not sale Their service department is helpful, efficient, and most importantly they put their customers first. ( I was there for a service appointment, not sales.) Paul provided several new tire options to meet my needs. More

Great car, great experience This is my second BMW Grand Coupe from BMW of Kansas City South. Love everything about this dealership, and the car. The whole team is great to work w This is my second BMW Grand Coupe from BMW of Kansas City South. Love everything about this dealership, and the car. The whole team is great to work with from the second you walk in the door to every time you come in for scheduled maintenance. But, I have to say that Guisseppe really went the extra mile for me in making sure I was happy with my selection....I most definitely am! More

2013 550i xdrive engine issues Clint was the best service rep I’ve dealt with in all my experiences with BMW in all my 18 years of owning them. His ability to offer advice for the d Clint was the best service rep I’ve dealt with in all my experiences with BMW in all my 18 years of owning them. His ability to offer advice for the do it yourself guy and provide a very quick turn around was very comforting and appreciated! Clint was very informative on the repairs needed and researched any recalls on my car to ensure my experience was top notch. He will be my one source BMW guy going forward! More