BMW of Kansas City South
Kansas City, MO
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2,074 Reviews of BMW of Kansas City South
Best BMW Customer service and sales in KC metro Caleb, Nick, and Keith were amazing / I went to another BMW dealership first in town and was treated subpar - thank goodness I called BMW of KC South Caleb, Nick, and Keith were amazing / I went to another BMW dealership first in town and was treated subpar - thank goodness I called BMW of KC South what a difference - coming from Porsche I expected a full BMW experience and easy, honest sale - well I got it and so will you at BMW of KC South. This is the best BMW game in town - I cannot say enough good things! I’ll only shop here from now on... More
It was ok. I liked the people and the waiting experience. But they were fixing a tire and replaced the wrong one. It took twice as long to then fix and correct I liked the people and the waiting experience. But they were fixing a tire and replaced the wrong one. It took twice as long to then fix and correct. Would seem like thatnis a thing you would get right the first time. My confidence was shaken in their abilities to get it right and keep my car safe for long travel. More
End to end Customer Experience was Fantastic! Very much enjoyed the focus spent on getting to know the customer. This in my opinion is a core fundamental of success. Job well done!! Very much enjoyed the focus spent on getting to know the customer. This in my opinion is a core fundamental of success. Job well done!! More
Fantastic experience at Kansas City South BMW Purchased a 2019 BMW X3. All-star service from beginning to end. Did a custom build and got multiple updates along the way. Delivery was especially fu Purchased a 2019 BMW X3. All-star service from beginning to end. Did a custom build and got multiple updates along the way. Delivery was especially fun, as the reveal was a surprise for my wife. Kalene went above and beyond and made the experience very special. Jordan was also great to work with and made the financing piece painless. Would absolutely recommend this dealership to anyone interested in getting a new or used BMW. More
BMW Experience Good folks, friendly and accommodating. Prices and financing not that competitive. Nice facilities, service department could be more accessible and fl Good folks, friendly and accommodating. Prices and financing not that competitive. Nice facilities, service department could be more accessible and flexible. Overall good though and knowledgeable More
New tires and more Very impressed with service, Paul is great and will continue to go there based on level of service. Will most likely buy our next car from there Very impressed with service, Paul is great and will continue to go there based on level of service. Will most likely buy our next car from there More
Excellent and Outstanding Customer Service The moment I walked into the dealership i was greeted with TOP NOTCH service while in the process of purchasing my very first BMW vehicle. The patienc The moment I walked into the dealership i was greeted with TOP NOTCH service while in the process of purchasing my very first BMW vehicle. The patience, hard work, and dedication spoke volumes of the team that worked with me to ensure me of becoming a very pleased and satisfied customer to purchase many BMW vehicles in the future. More
Service I had a bad experience with another BMW dealership in the area. As a woman, it can be difficult getting good service without feeling pressured and ta I had a bad experience with another BMW dealership in the area. As a woman, it can be difficult getting good service without feeling pressured and taken advantage of. I moved south of the river and decided to give Hendrick BMW a shot. I was greeted at the door by a friendly service rep named Clinton. I dropped my car off and they provided an Uber to and from work for me they provided in oil change and also took care of a couple of recalls that were attached to my vehicle. They performed the services that I requested without selling other things that needed to be done to my vehicle. They went above and beyond and I will definitely be going back. Highly recommended. More
Taking care of an old beamer Paulie Ranker and his team did a great job inspecting and correcting age associated problems with my 2003 X5. While the work took longer than I antici Paulie Ranker and his team did a great job inspecting and correcting age associated problems with my 2003 X5. While the work took longer than I anticipated, the problems were all addressed. More
On time great service In for oil change. No big deal. They did the work required on a timely basis. Will continue to go there for all future service In for oil change. No big deal. They did the work required on a timely basis. Will continue to go there for all future service More