
Audi Stevens Creek
San Jose, CA
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2,099 Reviews of Audi Stevens Creek
Great experience I leased a car from them, the process was smooth. Mark was the initial salesman and assisted me to car introduction and test driving and pricing. Once I leased a car from them, the process was smooth. Mark was the initial salesman and assisted me to car introduction and test driving and pricing. Once we agree upon a deal, I was able to get an appointment even when Mark is off that day. He had another saleswoman Mariatu to assist me and she was very professional and was able to get all the paper work done and the car was deliver to me nicely. I would recommend this dealership, Mark and Mariatu to anyone. More
Buying my new Audi My experience with buying my new car was probably the most easiest one I have experienced. The staff was very friendly and conscientious from start to My experience with buying my new car was probably the most easiest one I have experienced. The staff was very friendly and conscientious from start to finish. Everyone knew their job well and answered any questions I had. More
Excellent service I was helped by Zabi within 5 minutes coming in to the dealership. He was friendly and knowledgeable about the SUV. I wanted to lease the SUV and he I was helped by Zabi within 5 minutes coming in to the dealership. He was friendly and knowledgeable about the SUV. I wanted to lease the SUV and he was accommodating in my request to reduce the price. However he didn’t really explain all of the cost associated with a lease. More
Fair, fast, professional Enjoyed my experience with the team at Stevens Creek. Was able to get a lot of the process out of the way over email prior to my visit which works wel Enjoyed my experience with the team at Stevens Creek. Was able to get a lot of the process out of the way over email prior to my visit which works well with my schedule. I also appreciated the no xx approach. Felt I got a fair deal overall. More
Large selection and great salespeople From the salesman (Jimmy) to the finance department, this dealership is the best Audi dealer in Northern California. I have purchased at Niello in Sac From the salesman (Jimmy) to the finance department, this dealership is the best Audi dealer in Northern California. I have purchased at Niello in Sacramento, Rocklin Audi, and Audi Marin. Best experience of all. Also, larger selection than all 3 combined. More
Pleasant and efficient I just purchased a new Audi Q5 from Audi of Stevens Creek. The whole process took less than 2 hours between two separate visits which I think is very I just purchased a new Audi Q5 from Audi of Stevens Creek. The whole process took less than 2 hours between two separate visits which I think is very efficient as far as buying a new car goes. Cassandra is on top of her game and was able to answer my questions immediately, and we had a car selected that matched my requirements within minutes. The price was right and I purchased the car the next day. People in the dealership are all friendly and attentive, as soon as I walked in people asked me if I needed help, in a non pressuring way. Overall I am very happy with the dealership and the whole experience. One little weirdness was that the sales assistant called me an hour after I drove away with the new car and asked if I was still interested and would come in today. I guess there was a communication gap. Why not 5 stars? I was a bit taken aback by the almost $15000 'additional warranty' list that Rachel was trying to push on me with good reasons why any of these 'is necessary'. More
Guest experience I was very impressed with the communication and customer service. I was made a priority and all my questions were answered promptly. Nothing but excel I was very impressed with the communication and customer service. I was made a priority and all my questions were answered promptly. Nothing but excellence! More
Painless, everyone was helpful and efficient Had an idea of what we wanted when we visited the dealer. Emane was friendly and helpful and the rest of the staff was always available and made it an Had an idea of what we wanted when we visited the dealer. Emane was friendly and helpful and the rest of the staff was always available and made it an easy experience. More
Great Experience The dealership was helpful and guided me thoroughly to get my first car. I was able to test drive the car before purchasing and overall it was a great The dealership was helpful and guided me thoroughly to get my first car. I was able to test drive the car before purchasing and overall it was a great experience. More
Fast & smooth experience It was a smooth experience working with Andrei & the team for my purchase. Have a nice test drive in in my car choice without pressure. The transactio It was a smooth experience working with Andrei & the team for my purchase. Have a nice test drive in in my car choice without pressure. The transaction process was quick, everyone were nice & answered my concerns. More