Audi Stevens Creek

MODEL: A6 3.2 QUATTRO PURCHASE DATE: FEBRUARY 13TH 2007 MODEL: A6 3.2 QUATTRO PURCHASE DATE: FEBRUARY 13TH 2007 I was referred to Stevens Creek Audi by my friend Norman who purchased an S4 from them. He MODEL: A6 3.2 QUATTRO PURCHASE DATE: FEBRUARY 13TH 2007 I was referred to Stevens Creek Audi by my friend Norman who purchased an S4 from them. He had a very good experience with Enrique in Sales so I thought I'd see what kind of deal I can get working with him. I purchased an A6 Sedan 3.2 Quattro and the experience was superb! I felt Enrique’s sales approach was soft and his product knowledge was top-notch! I didn’t purchase my car the first time I visited either. Enrique’s follow-up was professional and no-pressure so I was happy to return and make the deal. Stevens Creek Audi beat several prices I had from the internet and other local dealers Carlsen and Rector. They also had the car in-stock. In fact, the other dealers were giving me lease numbers on a car that Stevens Creek Audi had in-stock, so I cut out the middleman. They didn’t seem to be as professional either, as I didn’t get a return call from one of them. I suggest that anyone who is considering an Audi visit Stevens Creek Audi and give them a chance. They might impress you like they did me. More

The last time I went there I got completly screwed over. The last time I went there I got completly screwed over. My next car won't be an Audi for sure. Imagine the feeling being drawn over and under the t The last time I went there I got completly screwed over. My next car won't be an Audi for sure. Imagine the feeling being drawn over and under the table at the same time. I mean their service is great but their sales guys are the worst crooks on the planet. I ended up with a new car I didnt want, got a crappy price for my old one. This was a good pressure sale. Should I get into a situation like this again I am sure I will snap. Not sure how to complain to Audi USA about this business style. Go there for service and stay away from their sales. More

I took my car for a full diagnostic because most of the lights on the dashboard of my car were on. After like 6 hrs of my car being in service, I got a call telling me what I already new, my car has a low lights on the dashboard of my car were on. After like 6 hrs of my car being in service, I got a call telling me what I already new, my car has a low oil pressure problem. Out of 7 problems that I had with my car, I only got a obvious conclusion to one. I got my car back, after they told me I had to have my engine replaced, but they couldn't have a reason of why I had to replace my engine. Also, they diagnosted that their system couldn't communicate with my car and they had no idea why. I took my car to an independant mechanic, he aware me of ALL the problems with my car, was able to communicate with my system and told me what was blocking the communication with the computer, something that AUDI wasn't able to diagnost. On top of that, he said there's nothing wrong with the engine and the dealer was only trying to reap me off. Stevens Creek is a incompetent dealership and should go OUT OF BUSINESS!! More

These guys are crooks. Stay away. Do not do business These guys are crooks. Stay away. Do not do business with them. They sold me a lemon. Also, they refused to fix it several times. The problems they f These guys are crooks. Stay away. Do not do business with them. They sold me a lemon. Also, they refused to fix it several times. The problems they fix keep reappearing again and again. Everyone over there except Roger is RUDE !!! Would love to see them go out of business. More

I have been dealing with the same problem for over 3months and even the Service Manager Sandee Jacobs is not helping me. It has been a constant back and forth to the point that I am just frustrated! P 3months and even the Service Manager Sandee Jacobs is not helping me. It has been a constant back and forth to the point that I am just frustrated! Problems started occurring after Audi Stevens Creek services my car which were NOT there before. Very disappointed with this dealership! More

I did not buy my Audi A4 here, so I can't speak to the sales experience at Stevens Creek. But in terms of service, I think they are the best Audi service dealership in the Peninsula / South Bay (I've als sales experience at Stevens Creek. But in terms of service, I think they are the best Audi service dealership in the Peninsula / South Bay (I've also tried Rector Audi and Carlsen Audi and they pale in comparison). The service staff at Stevens Creek Audi are much friendlier and they offer extras like complimentary shuttle service to nearby locations and a car wash for every serviced car. More

This is the BIG LIE dealership. I have owned several Audi vehicles and dealt with several dealerships. I made a deal with these guys, confirmed it twice but they were always just one detail short in th Audi vehicles and dealt with several dealerships. I made a deal with these guys, confirmed it twice but they were always just one detail short in their response. Isent my wife down on a plane to pick up the car. They then changed the deal and worked her for $500 extra. "We'll take her back to the airport" they said. "Absolutely the worst", I said. <br><br>Read the other ratings, talk to the other Audi dealers and ask them. It comes back over and over. The other dealers will tell you who is the worst because they know. Stevens Creek screws people regularly. Don't be a chump like I was. More

I have had to visit this Dealership three times and will never go back! Once for my 99 GTI (used to be a VW dealer too) and they wanted to charge me for a break light that I wanted to replace under warranty never go back! Once for my 99 GTI (used to be a VW dealer too) and they wanted to charge me for a break light that I wanted to replace under warranty because I didn't make an appointment.<br><br>Second with my 2002 A4 1.8t, I had a stereo installed and afterwards I was receiving an airbag fault code. They refused to even look at my car for less than $250! xxx! <br><br>Third (same A4), I installed a Front Mount Intercooler, and after taking the bumper off I got an error code for the auto leveling headlights. They went on about doing bodywork or wondering if the vehicle was modified from stock. Basically if it wasn't totally OEM they wouldn't touch it, and if they did they would totally return it to OEM components and charge every last dime for it.<br><br>I took my vehicle to Carsen in Redwood City for both incidents regarding the A4 and they fixed the airbag faults (with out charge), and fixed the auto-leveling system (with out charge). I would definitely steer clear of Stevens Creek Audi, and do business with Carsen, it is well worth the extra drive!!<br> More