Audi Palo Alto

Great experience service dept Everything went great, got my car in and out in the same day. David helped keep me informed and let me know any issues. Scheduling was easy and everyt Everything went great, got my car in and out in the same day. David helped keep me informed and let me know any issues. Scheduling was easy and everything ran on-time. More

Very good service! I called Fremont AUdi center for Very good service! I called Fremont AUdi center for replacing a leak detection pump. They have the part in stock and give me a same day replaceme Very good service! I called Fremont AUdi center for replacing a leak detection pump. They have the part in stock and give me a same day replacement ! It is amazing experience! All staffs are very professional. David Terre is very polite and helpful. I will do all future services in this dealership/ service center from now on, even it is a bit far, but I don’t mind. More

Great service with a timely completion. Included Lyft is always a nice touch, and I like that they give the option to have a loaner car. always a nice touch, and I like that they give the option to have a loaner car. More

Over the top, above and beyond, awesome service, esp by John Su❣️Very warm, very attentive staff, relaxing atmosphere, coffee & yummies provided, and shout out to Maurilio Rodriguez who sent me video of my John Su❣️Very warm, very attentive staff, relaxing atmosphere, coffee & yummies provided, and shout out to Maurilio Rodriguez who sent me video of my car being checked, and of course, John Su who made my day in Audi wonderful. This kind of experience makes me love my car more. Thank you❣️ More

Great experience and superb customer service! Loved the new video walk through work order when things were done to show what was performed and what things to look out for on the next visit new video walk through work order when things were done to show what was performed and what things to look out for on the next visit More

What a great experience! Easy to schedule, smooth process from start to finish. My service advisor was attentive, clear, and did what he said he would do. As a side note, I hasn’t been to Palo Alto process from start to finish. My service advisor was attentive, clear, and did what he said he would do. As a side note, I hasn’t been to Palo Alto Audi Service Department in several years and found it dramatically improved. More

Audi Palo Alto service was excellent. I could not have asked for better service. They were very responsive and made sure i was taken care of. asked for better service. They were very responsive and made sure i was taken care of. More

Victor was absolutely fantastic! He was genuine, responsive and very customer-oriented. He’s the main reason we returned to the PA dealership to buy the Q7! responsive and very customer-oriented. He’s the main reason we returned to the PA dealership to buy the Q7! More

The job was done correctly and perfectly. However it did take quite some time, due to a shortage of Auto technician familiar with Turbo diesel take quite some time, due to a shortage of Auto technician familiar with Turbo diesel More

The service team was top notch and took great care of me. I appreciated their fast and professional service. They provided me with a loaner car and accommodated my timeframe as well. I had read poor reviews I appreciated their fast and professional service. They provided me with a loaner car and accommodated my timeframe as well. I had read poor reviews of their team in the past so I was nervous but they did an excellent job. I recommend them! More