Audi Palo Alto

Less than 24hours the car was mine What a beautiful morning for a wonderful experience at Audi Palo Alto! Michael Low was simply fantastic to work with! From the moment I called until What a beautiful morning for a wonderful experience at Audi Palo Alto! Michael Low was simply fantastic to work with! From the moment I called until the moment I drove away in my 2011 Audi Q5, Michael made me feel welcomed and cared for. Excellent experience on all aspects even while cleaning out my trade in. I will drive far away for good service and Michael Low @ Audi Palo Alto made me thankful for a long drive home in comfort! More

Enjoyable Lease Experience Recently leased a Q5 from Audi Palo Alto. Great experience! I knew what I wanted before I arrived and had the pleasure of working with Frank and Dav Recently leased a Q5 from Audi Palo Alto. Great experience! I knew what I wanted before I arrived and had the pleasure of working with Frank and David (mostly David). We checked out the car I was looking for and David explained everything with as much detail as I was looking for. He really knew the Audi product and his tips for getting familiar with such a fantastic car were very helpful. David wanted to make sure I was getting what I wanted and there was no sales pressure whatsoever. Once we agreed on price the lease documents were explained very clearly. The experience was efficient and very friendly. Everybody I talked to went out of their way to make sure I was getting what I wanted. I'll be back here for my next Audi More

Great place to buy a car Walked in to check out the color of a vehicle listed on their website (S5 Cab). One of their sales associates (Gino) was extremely helpful and my inte Walked in to check out the color of a vehicle listed on their website (S5 Cab). One of their sales associates (Gino) was extremely helpful and my interaction with him was more like what you would expect between friends and not a sales rep and a potential customer. I ended up buying a car from him and it was a great experience overall. In fact, this was my first car buying experience where I did not feel like I am at a car dealership (more like hanging out with a friend who gives you tips on how to buy a great car). A+ More

Good Experience The overall buying experience was great. Both Gino & Charles handled my new A6 purchase with utmost care I highly recommend this place for all Aud The overall buying experience was great. Both Gino & Charles handled my new A6 purchase with utmost care I highly recommend this place for all Audi purchases More

No nonsense fun buying experience David is a great guy to work with. I bought my last 2 vehicles from him and each time the experience with transparent and easygoing. Best car buying David is a great guy to work with. I bought my last 2 vehicles from him and each time the experience with transparent and easygoing. Best car buying experience I've every had. More

Great sales person let down by terrible finance office I worked with Ruel Deguzman and had a wonderful experience - super friendly, super professional with a great level of knowledge of Audis in general an I worked with Ruel Deguzman and had a wonderful experience - super friendly, super professional with a great level of knowledge of Audis in general and the car I was buying (Q5) in particular. Concluded test drives and conversations in about an hour and was super happy. Look for him when you go in. HOWEVER, my whole experience was spoiled by a 4 hour wait to get into the finance office to sign my paperwork etc - particularly galling as I was paying by check and didn't need financing beyond the risk of my check not clearing. Such a waste of a huge swathe of my day. In Audi Palo Alto's defense, they were super apologetic about this and are getting extra capacity in that department so this situation may not last long - but I would check before you go in if you are pressed for time. More

The Best car buying experience We recently purchased a 2007 BMW from the Palo Alto Audi dealership. We had a very pleasant experience, thanks to Frank Spagnola, Internet Sales Manag We recently purchased a 2007 BMW from the Palo Alto Audi dealership. We had a very pleasant experience, thanks to Frank Spagnola, Internet Sales Manager 408-592-1318 Mobile. I was in contact with Frank before I drove from Sacramento to purchase the car, and the car was just as clean as he promised. Frank and Chris Mohr, Finance Manager, were extremely professional and friendly, and explained to us in details all the documents we have signed, and without any of the used car salesman pressure you'll get anywhere else. We were in an out in about half an hour. A few days after our purchase, Frank called us to ask how do we like the car and offered assistant we may need. I highly recommend this dealership if you are interested in purchasing a car. More