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Audi Palo Alto

Palo Alto, CA

4.1
2,817 Reviews

1730 Embarcadero Rd

Palo Alto, CA

94303

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2,817 Reviews of Audi Palo Alto

January 02, 2015

Drove away with a great car! I had been researching S4 and S5's on the net and found Audi Palo Alto had some great online deals and a large inventory. Upon visiting the lot and te More

by Andrea C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren in Finance, Michael Low
Jan 06, 2015 -

Audi Palo Alto responded

Congratulations on your new vehicle! Michael is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Thank you for taking the time to notice those efforts and leave us this 5-star review. We hope to see you again when the time comes to service your new vehicle. Jason Mattia - GM - Jason.Mattia@audipaloalto.com

December 07, 2014

Successful Car Ordering Experience I wanted a particular Audi, equipped a certain way. David Stevens handled the process with skill, aplomb and attention to detail and follow up. He kep More

by bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren , David Stevens
Dec 09, 2014 -

Audi Palo Alto responded

Congratulations on your new purchase, Bill! Thank you for taking the time to write about your experience with us. At the dealership, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that David and Lauren were able to help find the perfect vehicle for you. We would love to work with you again. Best, Jason Mattia - GM - Jason.Mattia@audipaloalto.com

December 07, 2014

Great customer service! Very accomodating(: Just bought my Audi A4 from them and was very satisfied with the customer service and willingness to provide the best possible deal for me. Von and Lo More

by Ashley Tsai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Von and Louis
Dec 09, 2014 -

Audi Palo Alto responded

Ashley, thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! Von and Louis work very hard to ensure that each of our customers is 100% satisfied with their sales experience. I am pleased to hear that hey where able to assist you in your purchase. Congratulations on your new Audi A4 and we look forward to working with you again. Best, Jason Mattia - GM - Jason.Mattia@audipaloalto.com

December 06, 2014

Straight shooters - exceptional service Assuming there are no major issues with the used Denali I purchased, I give Audi Palo Alto high marks. Michael Low in particular provided exceptional More

by mpw_mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Yoneji , James Stafford , Michael Low, Gino Maynetto , Radi Tamimi
Dec 09, 2014 -

Audi Palo Alto responded

Mike, it was a pleasure to read about your car buying experience at the dealership. Congratulations on your vehicle! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Michael was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and business; we look very forward to seeing you again in the future! Best, Jason Mattia - GM - Jason.Mattia@audipaloalto.com

December 01, 2014

Thank you for great service! Excellent experience! I knew what I wanted before I arrived and had the pleasure to meet there Gino! The documents, lease terms were explained to m More

by ven2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gino Maynetto
November 17, 2014

Excellent experience and the Audi is great vechicle! Our experience was excellent buying Audi Q5. The Sales Associate, Gino was a real pro! His knowledge about Audi from the vehicles to how it's built w More

by jtpollitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gino Maynetto
September 06, 2014

Less than 24hours the car was mine What a beautiful morning for a wonderful experience at Audi Palo Alto! Michael Low was simply fantastic to work with! From the moment I called until More

by melodi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Low
Sep 08, 2014 -

Audi Palo Alto responded

Thanks for having the time to write this heartwarming review! It is reassuring to know that Michael provided you with a hassle-free and welcoming shopping experience. Audi Palo Alto’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Jason Mattia - GM - Jason.Mattia@audipaloalto.com

August 06, 2014

Enjoyable Lease Experience Recently leased a Q5 from Audi Palo Alto. Great experience! I knew what I wanted before I arrived and had the pleasure of working with Frank and Dav More

by KBRex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Spagnola , David Stevens
Aug 06, 2014 -

Audi Palo Alto responded

Thanks for taking the time to write this review! David is a great asset to our team, so it does not surprise me that he was able to set you up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Jason Mattia - GM - Jason.Mattia@audipaloalto.com

July 20, 2014

Great place to buy a car Walked in to check out the color of a vehicle listed on their website (S5 Cab). One of their sales associates (Gino) was extremely helpful and my inte More

by SteveGermany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gino Maynetto
Jul 21, 2014 -

Audi Palo Alto responded

Thank you for writing such an awesome review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Gino was so positive. We always do our best to make sure all of our customers leave feel satisfied. We look forward to seeing you again. Best, Jason Mattia GM Jason.Mattia@audipaloalto.com

July 08, 2014

Good Experience The overall buying experience was great. Both Gino & Charles handled my new A6 purchase with utmost care I highly recommend this place for all Aud More

by gurrams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Fredell , Gino Maynetto
Jul 08, 2014 -

Audi Palo Alto responded

Thank you for this great review! We're excited to hear that both Gino and Charles took care of you during your new purchase! Congratulations and thank you again. Best, Jason Mattia - GM - Jason.Mattia@audipaloalto.com

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