Audi Palo Alto
Palo Alto, CA
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2,817 Reviews of Audi Palo Alto
Such a great experience at this dealership. Walked in to just look at a car and walked out with it. A clean and amazing look and feel dealership. Top notch service by Mila and Richard in helping us Find our just look at a car and walked out with it. A clean and amazing look and feel dealership. Top notch service by Mila and Richard in helping us Find our dream car. More
It was great, very helpful clear and speedy. No complaints. They were friendly. Very thorough cleaning and inspection. Cool to watch them inspect it from the shop. complaints. They were friendly. Very thorough cleaning and inspection. Cool to watch them inspect it from the shop. More
My wife and I experienced excellent service from Mike low. We purchased our Audi Q5 Premium plus through the Costco program. We are very pleased. Mike introduced us to the financial manager and the servi low. We purchased our Audi Q5 Premium plus through the Costco program. We are very pleased. Mike introduced us to the financial manager and the service manager, and Mike set up an appointment with a Tech rep, Do, who explained many of the tech system’s functions and features. We never felt rushed or pressured. We also appreciated the 50% discount coupon which allowed us to purchase a rear cargo cover, license plate frames and sun shade. Much Thanks, Ron and Carolyn OBrien More
Very smooth experience at Audi Palo Alto unlike my experience at San Jose. They need to learn a thing or two about service from folks at Palo Alto. Special shoutout to Dave L for making recall servici experience at San Jose. They need to learn a thing or two about service from folks at Palo Alto. Special shoutout to Dave L for making recall servicing so hassle free. More
The whole experience was a breeze. Prompt, professional, and great text updates after and before dropping off. Also really liked the video clip of the inspection! and great text updates after and before dropping off. Also really liked the video clip of the inspection! More
Things have improved greatly here since the transfer of ownership. I was very frustrated for a while With the long wait times to book a vehicle in for service and the quality of service advisor but the se ownership. I was very frustrated for a while With the long wait times to book a vehicle in for service and the quality of service advisor but the service I received this time was great. More
Our salesman Marc was absolutely terrific. He made the whole process an easy one. Having a tech person walk us through the car was a great added bonus. whole process an easy one. Having a tech person walk us through the car was a great added bonus. More
John Su was amazing! He really worked hard to get my Q7 repaired as expeditiously as possible. He was very communicative and empathetic towards my concerns! He was awesome! repaired as expeditiously as possible. He was very communicative and empathetic towards my concerns! He was awesome! More
Great advisor, terrific service overall. Parts took awhile to get here Forgot to service my steering wheel adjustment knob but I love my etron. Thank you awhile to get here Forgot to service my steering wheel adjustment knob but I love my etron. Thank you More
This is my second time purchasing my new Audi At Audi Palo Alto and always get the 5 star experience! Everyone is super friendly and will to work with you in order to get you into what you love! Palo Alto and always get the 5 star experience! Everyone is super friendly and will to work with you in order to get you into what you love! More