Audi Palo Alto

Everything got done on time. A part needed to be ordered that took some time but it was OK because I had a good loner. that took some time but it was OK because I had a good loner. More

The service was very efficient and Quan was excellent communicator which made this experience even better. Since I buy my cars brand new this the best experience from a dealer service. I hope that Quan communicator which made this experience even better. Since I buy my cars brand new this the best experience from a dealer service. I hope that Quan continue to be my service advisor henceforth. More

Great service. Professional, no compromises and sharp on time. While keeping social distancing the place was clean and safe. Thank you Benny and Richard for the great service! time. While keeping social distancing the place was clean and safe. Thank you Benny and Richard for the great service! More

Overall communication and responsiveness was great but the car was not vacuumed at all or cleaned well hence the four stars. Also very happy with the pickup and drop-off the car was not vacuumed at all or cleaned well hence the four stars. Also very happy with the pickup and drop-off More

Ii was contacted by Audi for a recall issue fpr an appointment at this dealership. I drove my car in and the service person Mr.Hyunh was curteous, quick and Covid-safe, which is extremely important t appointment at this dealership. I drove my car in and the service person Mr.Hyunh was curteous, quick and Covid-safe, which is extremely important today. Everyone was wearing masks and.gloves and were professional. Complementary Lyft ride home was provided, car was ready on time, it was washed and cleaned and a video of the inspection was also provided. Lyft was.sent to bring me back so I could pick up the car after the service. Good job Audi Palo Alto 👍 More

The Audi store is it completely efficient outfit their friendly accommodating and has given me the best cars ever I feel safe in my car so I feel that AUDI PALO ALTO treats me like I’m a number one custo friendly accommodating and has given me the best cars ever I feel safe in my car so I feel that AUDI PALO ALTO treats me like I’m a number one customer and I like that feeling why I’m giving up!! More

When buying a car I wanted somebody patient friendly Also somebody that would be honest I Found That Person Marc L He is a very great addition as a little sales person to him seems to work wel Also somebody that would be honest I Found That Person Marc L He is a very great addition as a little sales person to him seems to work well with everybody on his team played More

Such a fine establishment. Such professionalism and compassion. I truly felt comfortable with decision to upgrade to an S5. 10/10 would return for my next car compassion. I truly felt comfortable with decision to upgrade to an S5. 10/10 would return for my next car More

Very quick and safe procedure dropping and picking up the car. Audi service department always does a great job with repairs and finds any issues. car. Audi service department always does a great job with repairs and finds any issues. More

Quan was fantastic and so helpful. I would love to work with him any time we are back at Audi. Thanks again Quan for your help! with him any time we are back at Audi. Thanks again Quan for your help! More