Audi Palo Alto

Wonderful service, all my questions and concerns were answered in a professional manner, my service advisor offered the service package which I decided to purchase, I thought it was a excellent way to go answered in a professional manner, my service advisor offered the service package which I decided to purchase, I thought it was a excellent way to go. More

Great experience!!!Audi Palo Alto service was really Great experience!!! Audi Palo Alto service was really good and fast. Especially Mr.Quan Huynh was very nice and kindness. I would like to recommend Great experience!!! Audi Palo Alto service was really good and fast. Especially Mr.Quan Huynh was very nice and kindness. I would like to recommend this service center. More

David was so kind, helpful, and patient throughout the entire process. Probably the easiest oil change experience I’ve ever had. He made sure I was comfortable while waiting for my car and even showed me entire process. Probably the easiest oil change experience I’ve ever had. He made sure I was comfortable while waiting for my car and even showed me where to get coffee and a place to charge my phone and take work calls. More

Dealership was very good at honoring their commitment. They offered the best price on a new Q3 and stood behind that offer. Very much appreciated. They offered the best price on a new Q3 and stood behind that offer. Very much appreciated. More

Great dealership great service very professional and help full will buy my next car from your dealership keep up the good work see you soon Thank you full will buy my next car from your dealership keep up the good work see you soon Thank you More

Good service. No wait time to drop car off in the morning. Loved the video of tire inspection. John Su was very good at keeping me updated via sms throughout the day. morning. Loved the video of tire inspection. John Su was very good at keeping me updated via sms throughout the day. More

Great service. Thx for loaner. Loved the video message with spot check. I didn’t get text saying vehicle was ready? Nbd, I called and got info that it was ready! If the video was supposed to be the indica with spot check. I didn’t get text saying vehicle was ready? Nbd, I called and got info that it was ready! If the video was supposed to be the indication that the vehicle was ready, That info should be included. Like I said. Not a problem. Satisfied with my service! More

Bought an Audi Q3 through the Costo Auto program and was referred to Audi Palo Alto. Michael Low was very prompt getting back to me and the whole transaction was so smooth and effortless. He answered all ou referred to Audi Palo Alto. Michael Low was very prompt getting back to me and the whole transaction was so smooth and effortless. He answered all our questions patiently and was very helpful even after we had already taken possession of the car. Even got a very good price for our trade in car. Some paper work was handled by Paola who was excellent too. Luan also handled quite a bit of the paper work and was very patient and enthusiastic answering all questions we had about the car. I would highly recommend this dealership to someone buying a car. Praveen More

Staffs are nice, take care of you while you are there until you drive out of the their parking lot with the new car you wanted. A big shout out and thank you to Mila especially for being very welcoming t until you drive out of the their parking lot with the new car you wanted. A big shout out and thank you to Mila especially for being very welcoming the moment we arrived on the lot till the moment we took our car home. More

Quan understood the problem immediately, provided clear explanations, and provided alternative transportation of our choice until the problem could be fixed. He was particularly good about keeping us updat explanations, and provided alternative transportation of our choice until the problem could be fixed. He was particularly good about keeping us updated on progress and anticipated completion. More