Audi Palo Alto

Well treated, and good value Bought a used 2019 Q7. From the first “take it for a drive” until I drove off the lot. I was treated fairly and honestly, without typical “car salesme Bought a used 2019 Q7. From the first “take it for a drive” until I drove off the lot. I was treated fairly and honestly, without typical “car salesmen gyrations “. Buying this car was a pleasure. More

Very professional and top quality service. Explained the service details very well. Good to see that social distancing and other preventive measures are well implemented. service details very well. Good to see that social distancing and other preventive measures are well implemented. More

Dave Young was great Dave was very professional, great with follow up, and forced me to learn about the car...even when all I wanted to do was drive away in it! Thanks fo Dave was very professional, great with follow up, and forced me to learn about the car...even when all I wanted to do was drive away in it! Thanks for your perseverance! More

Very professional, caring, helpful, and responsive. The team didn’t try to sell me something I didn’t need, most of the time they were very responsive, and overall I just felt like I was being taken care o team didn’t try to sell me something I didn’t need, most of the time they were very responsive, and overall I just felt like I was being taken care of. More

It was a pleasure working with John Su! He was extremely professional & very proficient in helping with my car repairs. He coordinated all phases from taking in my car, to arranging for a loaner & for havin professional & very proficient in helping with my car repairs. He coordinated all phases from taking in my car, to arranging for a loaner & for having an excellent knowledge of the technical mechanics for fixing my car. He was super friendly & very personable. Audi of Palo Alto is fortunate to have John on their team. Well done John! More

John is awesome, timely follow up, friendly. Thx thx thx thx thx thx thx thx thx thx thx thx thx thx thx thx thx thx thx thx thx thx thx thx thx thx thx thx thx thx thx thx thx More

Great communication, throughout the process. John was up front and provided options. Scheduling was also very easy, had my first choice open. Loner was brand new and in great considition front and provided options. Scheduling was also very easy, had my first choice open. Loner was brand new and in great considition More

This was my first time dealing with Audi Palo Alto and it was a decent experience overall. I had an unusual issue and they took care of it was a decent experience overall. I had an unusual issue and they took care of it More

The service Dept was 10. The people who work on the first floor near waiting room arrived at work and a few did not wear masks. I asked one male who was talking loud to someone on the stairs where his mask w floor near waiting room arrived at work and a few did not wear masks. I asked one male who was talking loud to someone on the stairs where his mask was and he said in his hand and kept talking. I live in a retirement facility and I am VERY careful not to catch Covid 19. Please respect other people who are trying to stay safe. !!!! Wear a mask!!!! More

Always a great experience! Very efficient and easy. Service was quick and communication was very clear. Looking forward to coming back for next service in another 10k. Service was quick and communication was very clear. Looking forward to coming back for next service in another 10k. More