Audi Pacific

Great Experience from the G.M. down the Line! We came to Audi Pacific late in our Search, and I have to tell you that Marie stepped in and really got it close to the deal I wanted, and then the GM We came to Audi Pacific late in our Search, and I have to tell you that Marie stepped in and really got it close to the deal I wanted, and then the GM Marin, on a Saturday morning, gave me the what I was looking for, and we effortlessly closed the deal. The entire there, including then Joby and Dwight, were VERY helpful. All (4) played a great role in this Transaction, and are appreciated. It started at the top with Marin, who was a complete gentleman and pleasure to deal with, and then Marie, Joby, and Dwight made it happen. I will for sure go back when it's time to get another Vehicle. Ps... If you don't know what a Money Factor is , do yourself a favor and figure it out along with words like Residual, Discount, Vehicle Selling Price, Monthly Depreciation, Monthly Rental, and others! Go in prepared, and they are very enjoyable to work with. It's a Business, so do your Homework. More

Panoramic Roof Issue The service dept was able to determine why my roof wasn’t retracting and ordered a new motor. This was done in under an hour. The service dept was able to determine why my roof wasn’t retracting and ordered a new motor. This was done in under an hour. More

Fantastic service Everything about my experience at Pacific Audi went smoothly yesterday. There were no long waits, lots of great communication and easy access to ride Everything about my experience at Pacific Audi went smoothly yesterday. There were no long waits, lots of great communication and easy access to rides in both directions. Great experience! More

Excellent Service I had a good experience with sales staff at Audi Pacific. The transaction was haggle free, and they followed through the lease process. I appreciate I had a good experience with sales staff at Audi Pacific. The transaction was haggle free, and they followed through the lease process. I appreciated the quick negotiation and closing process. More

Excellent service experience Natalie was great to work with. She kept me informed, helped with the loaner ; the loaner itself was a great car! The service was completed to my sa Natalie was great to work with. She kept me informed, helped with the loaner ; the loaner itself was a great car! The service was completed to my satisfaction and when the car was delivered, it was washed! All in an all an excellent experience. More

Great service all around! Every visit is a smooth transition. Very rare that I have to sit and wait. Everyone is very polite and accommodating. Staff is well organized. Every visit is a smooth transition. Very rare that I have to sit and wait. Everyone is very polite and accommodating. Staff is well organized. More

Audi Pacific is great ! Excellent service by Micheal Harris . He arranged quick free Lyft ride to work , 10,000 mile service was done on time , and follow up was exceptional Excellent service by Micheal Harris . He arranged quick free Lyft ride to work , 10,000 mile service was done on time , and follow up was exceptional . More

1st Audi Service Wonderful service with quick 1-2 hour 10,000 mile service, cafe latte, friendly and knowledgeable staff, and quick/free Lyft ride to get food and back Wonderful service with quick 1-2 hour 10,000 mile service, cafe latte, friendly and knowledgeable staff, and quick/free Lyft ride to get food and back to dealership. Quite enjoyable Saturday afternoon. More

great service! Service experience is great at this dealership. Excellent communication. Do what they say they will do, helpful and accommodating. Thanks Oscar. I've Service experience is great at this dealership. Excellent communication. Do what they say they will do, helpful and accommodating. Thanks Oscar. I've had a terrible experience at another dealer so I appreciate it. More

Nice and easy Micheal provided detailed information and pricing upfront so I could easily understand what was needed. He also communicated with me throughout the pr Micheal provided detailed information and pricing upfront so I could easily understand what was needed. He also communicated with me throughout the process. Overall good service. More