Audi Pacific

They get it Henry Esqueda. Can’t say enough about him. He just gets it. Excellent communication throughout the process. Courteous but on point. They are fast as t Henry Esqueda. Can’t say enough about him. He just gets it. Excellent communication throughout the process. Courteous but on point. They are fast as they are efficient. Always hook me up with a great loaner while they work on the car. Just a great place overall. Even the kid that greets you outside the service area. He’s the first one you see there and he does a great job welcoming you. Can’t recommend it enough. FP More

Audi Pacific The service was awesome from start to finish even though there were hiccups along the way. We were about to buy a Pre-owned Certified car, and wouldn The service was awesome from start to finish even though there were hiccups along the way. We were about to buy a Pre-owned Certified car, and wouldn't you know it, but there was a recall the next day after we signed all the paperwork. The dealership crunched numbers and gave us a brand new car for a little more than what we were going to pay for a used car. Joby was great to work with, didn't do the high-pressure sales (which I HATE), and called us when cars came in that fit our needs. I loved the highly professional, but chill, atmosphere. Everything about Audi Pacific was a win-win situation for my husband and me More

service q7 michael harris, my car advisor, is very helpful. he answered all my questions re: the services to be done on my car, the estimated time it would be do michael harris, my car advisor, is very helpful. he answered all my questions re: the services to be done on my car, the estimated time it would be done. he offered other services such as food, snacks, drinks, and transportation. he didnt leave the premises until we were done. he made sure we were satisfied with the work done on my car. thanks... great service... looking forward to working with him and the entire audi team!!! More

Easy breezy Dealership is clean, comfortable and convenient but it's the people who work there that make it a pleasure - and you cana't beat a free car wash! Dealership is clean, comfortable and convenient but it's the people who work there that make it a pleasure - and you cana't beat a free car wash! More

Excellent Service Experience I just brought in my Audi for an oil change and service that comes with that. I was greeted and taken care of very efficiently by friendly associates I just brought in my Audi for an oil change and service that comes with that. I was greeted and taken care of very efficiently by friendly associates. The dealership was clean and inviting. My time spent waiting was pleasant and I was in and out in less than an hour. More

Quick and easy. Very responsive and helpful. Paid attention to my needs. Found the car with options I wanted same day. Friendly and thoughtful experience. Recommend K Very responsive and helpful. Paid attention to my needs. Found the car with options I wanted same day. Friendly and thoughtful experience. Recommend Kevin to anyone More

Took delivery of an etron Really good experience, had a BMW i3 that had an expiring lease, Kevin, my sales guy at Pacific Audi handled turning in the BMW, I have to mention So Really good experience, had a BMW i3 that had an expiring lease, Kevin, my sales guy at Pacific Audi handled turning in the BMW, I have to mention South Bay BMW was really unpleasant to deal with, but Kevin handled turning over the i3 for our new Audi E tron which is an AMAZING vehicle. I have purchased several cars from Pacific Audi, and the have a customer for life with me. More

One of the Best Dealersa They performed an excellent cleaning and mechanical prep of the used car I purchased. The sales people, finance people, and used car manager were ver They performed an excellent cleaning and mechanical prep of the used car I purchased. The sales people, finance people, and used car manager were very pleasant. More

Just a wheel repair - Anel pleasantly greeted me and explained the 'curbed' wheel repair process, subsequently scheduled a service appointment for the following week. I re Anel pleasantly greeted me and explained the 'curbed' wheel repair process, subsequently scheduled a service appointment for the following week. I received multiple text reminders, as well as a kind note informing of loaner car availability. Continuing the absolutely great customer service, Anel provided status updates and timely message of service completion. The wheel damage, although probably small by most folks standards, was completed to my utmost satisfaction and surprise, as I'm very picky and expectations were not high. I know where to look at the rim, and the repair is undetectable. My two cents - buy the wheel and tire protection! Anel again followed up with a note to verify my satisfaction with the overall job. She's great, Five Stars across the board- More

Car Sale I was interested in leasing a new Q5 so at the dealership I let the receptionist know I needed to speak to a representative. Mr. Joby Joy was able to I was interested in leasing a new Q5 so at the dealership I let the receptionist know I needed to speak to a representative. Mr. Joby Joy was able to find me a Q5 with all the options I wanted but the SUV was at the Riverside Audi dealership so it would take a little while to receive the SUV. We finalized the deal and Mr. Joy offered to drop off the vehicle at my residence as the easiest way to transfer the vehicle to me. More