Audi Pacific

Great job across the board! I always receive friendly, courteous, and attentive service from the team at Audi Pacific. They are flexible and accommodating, and I always get top I always receive friendly, courteous, and attentive service from the team at Audi Pacific. They are flexible and accommodating, and I always get top quality repairs. More

Excellent Sunday Pre-Brunch Experience We had a great early morning Sunday experience. Cam out with fair deal, good car and great dealership that I am looking forward to a long relationship We had a great early morning Sunday experience. Cam out with fair deal, good car and great dealership that I am looking forward to a long relationship More

Top man customer service Adam Roberts (LaCarGuy) He went over & beyond in his assistance in helping me locate the Q5 with options color etc that I was looking to purchase.Audi Adam Roberts (LaCarGuy) He went over & beyond in his assistance in helping me locate the Q5 with options color etc that I was looking to purchase.Audi Pacific where Adam is internet sales manager tried to super hard to locate the model I wanted.I found the Q5 at another Dealership Circle Audi in Long Beach.Adam Helped me after we searched this on the internet & with his recommendation I found my perfect Q5. That is what I call customer service Adam is a top guy I highly recommend him to anyone that’s looking for great Audi deal More

Excellent Service THe staff at Pacific Audi were great, especially Angel Correa. She explained everything and provided Exceptional Customer Service. There was even co THe staff at Pacific Audi were great, especially Angel Correa. She explained everything and provided Exceptional Customer Service. There was even confusion as to why I had a specific maintenance plan and she helped me get a better understanding. Justice Crotier did a great job with the Service Video. I thought that was a great added touch. Overall I was 100% satisfied. More

Michael Harris is very disrespectful mean guy. Michael Harris should be fired from his job immediately after his rude and racist behavior with me I went to just check out the car at this dealership Michael Harris should be fired from his job immediately after his rude and racist behavior with me I went to just check out the car at this dealership while he was just sitting in his chair eating a tray load of cookies in front of him and one of the guys told me Michael can help you with something with my car and he just got all crazy and loud wasted all my time and I just came back home picked up my car from their driveway and left their dealership very angrily I don't know who the manager is at their location but he should definitely fire him for the extensive rude behavior and racist comments on me I should definitely report him... More

Professional and knowledgable sales team Just bought our third Audi in ten years from Audi Pacific. As always, the sales and customer service teams did a superb and professional job of infor Just bought our third Audi in ten years from Audi Pacific. As always, the sales and customer service teams did a superb and professional job of informing us about the vehicle and guiding us through the process More

Very professional operation Very friendly, yet professional sales people and managers. No high pressure sales tactics....they ask you if you want something, and if you don't, th Very friendly, yet professional sales people and managers. No high pressure sales tactics....they ask you if you want something, and if you don't, they move on without fanfare. Despite buying a newly released vehicle, they were pretty knowledgeable about its operation and provided a good description on how to use it. The finance guy was the same way. No fanfare, very professional, and got to the point quickly. I didn't see any evidence of savory sales tactics, mistruths, exaggerations, passing customers on to multiple personnel to wear you down, game playing, etc. Just the type of professionalism that you would expect from a high end car dealership that is looking for repeat customers. After 40 years of buying many cars, I would say it was the most seamless car buying experience I have every had. No need to walk out the door without buying a car, as I have done many times. More

Excellent service advisor Michael Harris provided me the excellent service that exceeds my expectation. He was always trying to find a good way for me without any up sales. Michael Harris provided me the excellent service that exceeds my expectation. He was always trying to find a good way for me without any up sales. More

Excellent car-buying experience We were really pleased with the sales experience at Pacific Audi. Daina and Maria were very helpful, agreed to a great price on our new Q7, and were We were really pleased with the sales experience at Pacific Audi. Daina and Maria were very helpful, agreed to a great price on our new Q7, and were very professional in following through on all of the details of the transaction. This is the place to go to buy an Audi! More

Recall repair review I have had my Q5 for 13 months. I always randomly heard a “click click” or “tap tap” begins the accelerator I thought it was a quirk of the car. I hav I have had my Q5 for 13 months. I always randomly heard a “click click” or “tap tap” begins the accelerator I thought it was a quirk of the car. I have learned if a mechanic does not hear what I hear repair is out of the question. The recall Letter came. My Q5 came in for repair and the “click click or tap tap” went away. I presume the noise I heard & felt at accelerator was what needed repairing. More