Audi Pacific

Excellent Service THe staff at Pacific Audi were great, especially Angel Correa. She explained everything and provided Exceptional Customer Service. There was even co THe staff at Pacific Audi were great, especially Angel Correa. She explained everything and provided Exceptional Customer Service. There was even confusion as to why I had a specific maintenance plan and she helped me get a better understanding. Justice Crotier did a great job with the Service Video. I thought that was a great added touch. Overall I was 100% satisfied. More

Michael Harris is very disrespectful mean guy. Michael Harris should be fired from his job immediately after his rude and racist behavior with me I went to just check out the car at this dealership Michael Harris should be fired from his job immediately after his rude and racist behavior with me I went to just check out the car at this dealership while he was just sitting in his chair eating a tray load of cookies in front of him and one of the guys told me Michael can help you with something with my car and he just got all crazy and loud wasted all my time and I just came back home picked up my car from their driveway and left their dealership very angrily I don't know who the manager is at their location but he should definitely fire him for the extensive rude behavior and racist comments on me I should definitely report him... More

Professional and knowledgable sales team Just bought our third Audi in ten years from Audi Pacific. As always, the sales and customer service teams did a superb and professional job of infor Just bought our third Audi in ten years from Audi Pacific. As always, the sales and customer service teams did a superb and professional job of informing us about the vehicle and guiding us through the process More

Very professional operation Very friendly, yet professional sales people and managers. No high pressure sales tactics....they ask you if you want something, and if you don't, th Very friendly, yet professional sales people and managers. No high pressure sales tactics....they ask you if you want something, and if you don't, they move on without fanfare. Despite buying a newly released vehicle, they were pretty knowledgeable about its operation and provided a good description on how to use it. The finance guy was the same way. No fanfare, very professional, and got to the point quickly. I didn't see any evidence of savory sales tactics, mistruths, exaggerations, passing customers on to multiple personnel to wear you down, game playing, etc. Just the type of professionalism that you would expect from a high end car dealership that is looking for repeat customers. After 40 years of buying many cars, I would say it was the most seamless car buying experience I have every had. No need to walk out the door without buying a car, as I have done many times. More

Excellent service advisor Michael Harris provided me the excellent service that exceeds my expectation. He was always trying to find a good way for me without any up sales. Michael Harris provided me the excellent service that exceeds my expectation. He was always trying to find a good way for me without any up sales. More

Excellent car-buying experience We were really pleased with the sales experience at Pacific Audi. Daina and Maria were very helpful, agreed to a great price on our new Q7, and were We were really pleased with the sales experience at Pacific Audi. Daina and Maria were very helpful, agreed to a great price on our new Q7, and were very professional in following through on all of the details of the transaction. This is the place to go to buy an Audi! More

Recall repair review I have had my Q5 for 13 months. I always randomly heard a “click click” or “tap tap” begins the accelerator I thought it was a quirk of the car. I hav I have had my Q5 for 13 months. I always randomly heard a “click click” or “tap tap” begins the accelerator I thought it was a quirk of the car. I have learned if a mechanic does not hear what I hear repair is out of the question. The recall Letter came. My Q5 came in for repair and the “click click or tap tap” went away. I presume the noise I heard & felt at accelerator was what needed repairing. More

Recall Servicing The service I received for a recall was excellent. I especially liked the Service Video that was provided for my car as an update while the car was s The service I received for a recall was excellent. I especially liked the Service Video that was provided for my car as an update while the car was still in the process of being serviced. Another great convenience was the availability of a Courtesy Vehicle as soon as Audi realized the servicing may take a little longer than expected due to another recall for a minor window matter that hadn't been completed previously. More

Great Experience Everyone, especially Marin, Johanna and Sandy, were very helpful! They assisted me in finding the right model and reviewing the different financing o Everyone, especially Marin, Johanna and Sandy, were very helpful! They assisted me in finding the right model and reviewing the different financing options. And Johanna helped me with the vehicle's incredible technology. More

Helpful staff and a great deal! What a huge and beautiful dealership. On top of that, kind and helpful staff. Would definitely recommend this place to any of my friends or family. What a huge and beautiful dealership. On top of that, kind and helpful staff. Would definitely recommend this place to any of my friends or family. More