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Archer Volkswagen

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
470 Reviews
If you're looking for a dealership that knows what it's doing, swing by Archer Volkswagen. We've been in the business since our dealership was founded in 1956 by Robert P. Archer. We're still family-owned and operated, and you'll feel like family when you're here. Our mission is to get you the perfect Volkswagen for your needs and wants, for the best price possible.
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10400 Southwest Fwy

Houston, TX

77074

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Showing 470 reviews

May 18, 2026

I was given a defective (used) Key-Fob with the purchase of my new 2025 VW Tiguan. Dealership refused to give me a replacement. More

by stoneym9
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Ybarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2026 -

Archer Volkswagen responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

May 16, 2026

Everything was done efficiently and quickly. They changed my oil, checked for any recall issues, and performed additional maintenance to keep my car healthy. More

by moyjohnsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2026 -

Archer Volkswagen responded

It’s great to hear our team handled your Volkswagen Atlas Cross Sport’s oil change, recall check, and extra maintenance so efficiently. Thank you for trusting us to keep your vehicle running smoothly.

May 16, 2026

Every time we visit the dealership, everyone is very professional & knowledgeable. The service is always excellent! More

by nicoletelsee23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib Benkirane
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2026 -

Archer Volkswagen responded

Thank you for sharing your experience. It’s great to hear our team has been professional and knowledgeable during your service visits. We look forward to welcoming you back for your next Volkswagen appointment.

May 15, 2026

The service was quick and I was grateful they took me as walk in customer. More

by ADEELR89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2026 -

Archer Volkswagen responded

It’s great we could fit your Volkswagen Tiguan in as a walk-in and complete service promptly. Thank you for trusting us with your vehicle. We look forward to assisting you again.

May 15, 2026

10/10 service! The guys, George especially, took great care of me. We talked about future services and game planned the most efficient way forward. Love taking my c More

by andrea.smith0722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2026 -

Archer Volkswagen responded

We’re thrilled to receive your 10 out of 10 rating and glad George took excellent care of your Volkswagen Atlas. It’s great knowing our maintenance plan keeps things on track in an efficient way. We look forward to your next visit.

May 14, 2026

Fast & easy to get a service done! Bery attentive to your needs! excellent customer service! More

by aziahgrier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2026 -

Archer Volkswagen responded

We’re glad to hear our service team made your Volkswagen Taos maintenance fast and easy while staying attentive to your needs. Thank you for recognizing our customer service with a five-star review. We look forward to helping you again.

May 11, 2026

I am always pleased with the service Archer Volkswagen provides. I had a nail in my tire and they took care of it immediately and made the process so easy More

by Erin.valencia1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2026 -

Archer Volkswagen responded

It’s wonderful to hear that our team was able to promptly handle the nail repair on your Volkswagen Taos. We’re glad the process was effortless for you. Thank you for choosing us and for the five-star rating.

May 08, 2026

We greatly appreciated our service managers customer service skills and willingness to help. The process was easy. More

by sjtones
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2026 -

Archer Volkswagen responded

Thank you for the five-star rating! We’re glad Jin’s attentive support and willingness to help made servicing your Volkswagen Tiguan so easy. We look forward to assisting you again.

May 06, 2026

As a returning customer, we were confident we would be well taken care of. Habib and Claudia exceeded our expectations by getting us into the perfect vehicle with zero hassel or pressure. Plus, they were More

by johnmcclellan990
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Benkirane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2026 -

Archer Volkswagen responded

Welcome back! We’re delighted Habib made finding the perfect Volkswagen stress free and without any pressure. We appreciate your recommendation and look forward to helping you again.

May 02, 2026

Efficient and quick service. They need 15 words for this? Yes it’s fifteen by now. More

by pinoydr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Terramiggi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2026 -

Archer Volkswagen responded

Thank you for sharing your experience with your Volkswagen Taos service. We’re pleased our team’s efficiency got you back on the road quickly. We appreciate your five-star rating and hope to assist you again.

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