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Archer Volkswagen

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
435 Reviews
If you're looking for a dealership that knows what it's doing, swing by Archer Volkswagen. We've been in the business since our dealership was founded in 1956 by Robert P. Archer. We're still family-owned and operated, and you'll feel like family when you're here. Our mission is to get you the perfect Volkswagen for your needs and wants, for the best price possible.
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10400 Southwest Fwy

Houston, TX

77074

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Showing 435 reviews

June 06, 2026

Thank you Jin for taking care of me. Jin was friendly and professional. He commumicated in detail about the services I needed. He even called and spoke to my warranty company. I also lik More

by lecretia1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the mechanic
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June 05, 2026

We took my wife’s Volkswagen Tiguan to Archer Volkswagen for regular maintenance on a busy Saturday, and they had us in and out in no time. The entire team was professional, friendly, and efficient througho More

by Tusna78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2026 -

Archer Volkswagen responded

It’s great to hear our team provided fast, friendly service for your Volkswagen Tiguan and Atlas. Jin is glad we could make your maintenance visits hassle-free. We appreciate your recommendation and look forward to keeping your vehicles running smoothly.

June 04, 2026

Always very friendly, helpful and knowledgeable. Great customer service every visit I have had. Love my vehicle purchased and serviced at this location. Highly recommended to visit their location. I More

by G Bogani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2026 -

Archer Volkswagen responded

It’s fantastic to know our team’s friendly, knowledgeable service has earned your recommendation. We’re delighted you’re loving your Volkswagen Tiguan and eagerly anticipate assisting with your next purchase or service. Thank you!

June 02, 2026

I have no problems every time service is great all the time i.come here More

by kenray3180.krtj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2026 -

Archer Volkswagen responded

Thank you for bringing your Jetta in regularly. We’re glad Jin and the team continue delivering great service every visit. We appreciate your ongoing loyalty and look forward to helping you again.

May 31, 2026

George Ybarra did an outstanding job with my Taos. He actually got the job done sooner than I expected. More

by bjbell818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2026 -

Archer Volkswagen responded

It’s wonderful to hear George delivered exceptional service on your Taos and finished the work sooner than you expected. We appreciate you bringing your Volkswagen in for service and hope to assist with any future needs.

May 29, 2026

Cory, George, and Jin are very responsive to and considerate of my needs. They go above and beyond what is "required", and are always willing to work with me to come up with a satisfactory solution More

by ghmartin7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan (technician and "GTI expert")
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May 29, 2026 -

Archer Volkswagen responded

Thank you for trusting our Volkswagen service department for over 20 years. Cory, George, and Jin appreciate your recognition and enjoy finding creative solutions to meet your needs. We look forward to supporting your vehicle’s care in the years ahead.

May 29, 2026

I had a great experience the first time it took less then 4hr everybody was very nice and professional More

by gewj123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Terramiggi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Habib Benkirane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2026 -

Archer Volkswagen responded

Thanks for letting us know about your great visit. We’re glad everything wrapped up in under four hours and our team treated you professionally. Enjoy your new Volkswagen Taos!

May 29, 2026

Jin is always a great rep. I am thankful for his help every time I go. More

by ron.g.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2026 -

Archer Volkswagen responded

It’s wonderful to hear that Jin provides dependable support with each visit. Thank you for sharing your experience and for choosing us time after time.

May 28, 2026

buena atencion con los clientes excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente More

by robertgut83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Turcious
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2026 -

Archer Volkswagen responded

It’s wonderful to hear our team provided excellent attention during your Tiguan service. We appreciate your 5-star rating and your kind feedback.

May 27, 2026

Exceptional customer service by Jin. He's always helpful and professional. He had me in and out. More

by nhouston88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2026 -

Archer Volkswagen responded

We’re thrilled to hear Jin provided such helpful and professional support and got you in and out quickly. It’s great to know our Volkswagen service met your expectations. Thank you for choosing us, and we look forward to assisting you again.

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