Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Albrecht Subaru of Wakefield
Wakefield, MA
1,776 Reviews
Subaru of Wakefield offers MA Subaru drivers a choice. Our Greater/Metro Boston Subaru vehicle showroom is conveniently located at 618 North Ave in Wakefield. Exit 57 RT 128/95 Shoppers can choose from a large selection of new Subaru vehicles, high-quality used cars and Certified Pre-owned Subaru vehicles of various years and miles. Our new Subaru specials and finance specials offer the best value in savings for purchasing a new Subaru.
Visit us whenever you need automotive maintenance, repair or service and be rest assured your vehicle and you are receiving top-quality care from industry experts.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,776 reviews
November 18, 2025
Auto always drives away from dealership feeling 100% better than arrival. Thank you for great service better than arrival. Thank you for great service More
by GCHASE-NEGRONI
Verified CustomerEmployees Worked With
November 18, 2025
Service was good, the wait time was average but she explained all thework done when finished. explained all thework done when finished. More
by kmgbrsf
Employees Worked With
November 18, 2025
Kind, professional person. It’s silly to have a minimum of 15 words! Surveys are annoying! It’s silly to have a minimum of 15 words! Surveys are annoying! More
by csazo
November 18, 2025
Michael was so helpful in keeping me updated on car, and getting me a loaner while the work was being done. getting me a loaner while the work was being done. More
by joeann1
Employees Worked With
November 17, 2025
Joe provided timely information and helped to problem solve next steps that were needed for my vehicle solve next steps that were needed for my vehicle More
by ELF.OT
Employees Worked With
November 17, 2025
Great service. Car is running well. Still need a quote on an exhaust replacement. Thanks Car is running well. Still need a quote on an exhaust replacement. Thanks More
by thisispete01
Employees Worked With
November 16, 2025
Despite an initial miscommunication on the length of time service would take, my service advisor made every effort to keep me updated on the process and at the time of pick up, advised that he had gone the e service would take, my service advisor made every effort to keep me updated on the process and at the time of pick up, advised that he had gone the extra mile to confirm tire coverage on my tires and to ensure that the service was completely covered by the tire insurance. More
by ML11321
Employees Worked With
November 14, 2025
Rodrigo Palacio was very helpful in helping me figure out why my phone was not working with the car. He even went to his own car to get his cable to confirm that it was old cable that was preventing me from why my phone was not working with the car. He even went to his own car to get his cable to confirm that it was old cable that was preventing me from getting calls through the car audio system! More
by ndailey99
Employees Worked With
Rodrigo Palacio
November 14, 2025
The Person I usually work with had to leave for an emergency that day. I think Joe was overworked and was given too much to do. Initially, he seemed annoyed with the concerns I voiced. I let him know emergency that day. I think Joe was overworked and was given too much to do. Initially, he seemed annoyed with the concerns I voiced. I let him know I was aware. He became nicer. At the end of my service, I receive a summary of my service and was texted that he would be with me shortly. An hour later, I went to the desk and my car was sitting there with the paper work done. Truthfully, I think Joe was trying to handle too much. I had a pleasant conversation at the end. It took. 2.5 hours for my car to get the 5 point check up and have the oil changed. To me this was lack of workers on the customer service desk, so it probably wasn't Joe's fault. Either stop overbooking or hire more help. The person I usually work with, Dave P. , is a Gem! That being said, I will continue with Subaru for the time being. I am a loyal customer and Service my car every 6 months. More
by LJLACEY
Employees Worked With
