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Toyota of Cleveland
McDonald, TN
4,812 Reviews
Toyota of Cleveland looks forward to serving you!
Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award.
We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year!
Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles.
We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience!
Call 423-664-9715 to schedule your VIP appointment!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,812 reviews
March 02, 2025
I was very nervous about buying a car. But Alfred made it not so stressful. But Alfred made it not so stressful. More
by jelinn1965
March 01, 2025
Evan Hicks was one of the best salesperson that I have ever dealt with when buying a car. Evan was very honest and met ever need and expectation. Taylor was extremely helpful with the finance process also ever dealt with when buying a car. Evan was very honest and met ever need and expectation. Taylor was extremely helpful with the finance process also. Great experience start to finish. More
by lynn.phillips11
February 28, 2025
Very helpful for my situation on getting me out of my truck and into a new one truck and into a new one More
by Jeremysutton76
Employees Worked With
February 27, 2025
TOC and Damon Robert’s made this an easy and wonderful experience! I came to Toyota for my first RAV4, stayed for the service, and will remain for the total package! experience! I came to Toyota for my first RAV4, stayed for the service, and will remain for the total package! More
by HappyLady
February 27, 2025
Kenny Jones is very good at what he does. We were so undecided on which SUV we wanted. Kenny was very helpful in showing us the different models and options. The unit we landed on was a '25 S We were so undecided on which SUV we wanted. Kenny was very helpful in showing us the different models and options. The unit we landed on was a '25 Sequoia TRD PRO. Kenny has a lot of experience in the car market and it shows. He did not pressure us in any way and when we were done I feel like I made a new friend that I can call anytime I have a question about my new Toyota. Also Monte Burney (the GM) is just an AWESOME guy! He is like an old friend whom I had not seen in a while. His dealership is not like a work place it's more like a fun place to hang with all your buddies. Thanks to the whole team that worked with us. Because of the experience we had, this is now our preferred dealership. Finally the finance dept. was spot on. Julien Allinder did a fantastic job. More
by Jeff
February 27, 2025
From the moment I stepped out of my car, I was very kindly greeted from the gentleman that helped me find the perfect car. Calloway was pleasant, genuine, and honestly just helped me to have the best e kindly greeted from the gentleman that helped me find the perfect car. Calloway was pleasant, genuine, and honestly just helped me to have the best experience. I do not enjoy feeling pressured to make decisions, and he took his time while being respectful of my time, as well. He was personable, but also stayed on track so that I did not have to be there longer than needed. He was attentive and excellent at gaging what my thoughts were when car shopping. I do not believe there is another salesman there that could’ve served me better, although, there wasn’t one there that I encountered that didn’t greet me with a kind smiling face. The dealership itself was also immaculate. I would recommend to anyone looking to buy a car to come see Cal at Toyota of Cleveland. Also, my kids were absolutely ecstatic to see our new non-minivan third row seater! More
by Kay95lee
Employees Worked With
Other Employees :
Lori
February 27, 2025
Kenny Jones and Crystal Thompson worked so hard to put us in a new vehicle with low payments and low terms. They were absolutely amazing! 10/10 recommend in a new vehicle with low payments and low terms. They were absolutely amazing! 10/10 recommend More
by Felicia Weathers
February 27, 2025
Really nice place. People were very friendly and accommodating. They did not pressure me into anything. Leased a new vehicle and the whole process was very smooth. Will People were very friendly and accommodating. They did not pressure me into anything. Leased a new vehicle and the whole process was very smooth. Will definitely buy here again. More
by JK2025
