luis Monroy
luis Monroy at Greenway Kia East
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luis Monroy

sales associate

Greenway Kia East

8701 East Colonial Dr
Orlando, FL 32817

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3.8
18 Reviews
3.8

18 Reviews

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18 Reviews of luis Monroy

February 10, 2025

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Employee Rating

Great customer service. Great price. Overall was exactly what I would want when purchasing a new car. Definitely have a repeat customer here. Also, I have passed this on to More

by MUHAMMAD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 10, 2025

Greenway Kia East responded

Muhammad, thank you for sharing your experience with Greenway Kia East! We're delighted to know that our service and pricing met your expectations. We appreciate the referrals and look forward to serving you again in the future!

January 31, 2025

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Employee Rating

Good customer service, nice recommendations, clear account, very professional, advice over maintenance car, very helpful for the charges More

by miranda1355
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luigi

Jan 31, 2025

Greenway Kia East responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Greenway Kia East provided helpful service and advice. We appreciate your support and look forward to assisting you again in the future!

January 23, 2025

Dealership Rating
Employee Rating

Excellent service. Ke was very cordial and easy to talk to. He was good at informing us of arrival of car. Great! More

by richandjoylee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 24, 2025

Greenway Kia East responded

We're delighted to hear that Ke provided you with excellent service at Greenway Kia East. Thank you for sharing your experience!

January 20, 2025

Dealership Rating
Employee Rating

Best service ever from the team. I was worry free. They made the experience amazing More

by Hind.belharsa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 20, 2025

Greenway Kia East responded

Thank you for stopping by to leave Greenway Kia East a wonderful review!

January 14, 2025

Dealership Rating
Employee Rating

All personell are very polite and eager to help with whatever I need done to the car I have and enjoy. I would recommend people to buy a Kia at your dealership. More

by NOEMAIL50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2025

Greenway Kia East responded

Thank you for recommending Greenway Kia East! We're delighted to hear that our team has been polite and helpful with your car needs. We appreciate your support and look forward to assisting you in the future!

January 05, 2025

Dealership Rating
Employee Rating

Salesman very professional and knowledgeable. The dealership will give you best dollar for trade. Also finance guy works for you not the company. Puts the customer first. More

by Heather
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Liam

Jan 06, 2025

Greenway Kia East responded

Heather, thank you for highlighting the professionalism and customer-first approach of our team at Greenway Kia East! We're glad to hear that your experience with both sales and finance was positive. Enjoy your new ride!

November 14, 2024

Dealership Rating
Employee Rating

Everyone is friendly and professional. My car usually gets out of service in a timely manner. More

by ZOE0208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Greenway Kia East responded

Zoe, it was our pleasure to assist you. Thank you from all of us here at Greenway Kia East!

November 14, 2024

Dealership Rating
Employee Rating

At The Start Things Were Very Complicated But In The End Things Went Very Smooth- Happy With The Vehicle And The Technology . More

by LOURDESG224
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 15, 2024

Greenway Kia East responded

It's great to hear that everything smoothed out in the end and that you're happy with your vehicle and its technology! If there's anything else we can assist you with, please feel free to reach out.

October 02, 2024

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Employee Rating

They lie about giving you an extra key. They write we owes for things they will not fix. Stay away More

by Keenan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 04, 2024

Greenway Kia East responded

This isn't the feedback we like to receive, and I'd like to help make things right. I will check our system for your contact information, but please don't hesitate to contact me so we can talk through this together. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

September 17, 2024

Dealership Rating
Employee Rating

The salespeople show you that they do not care if you don't do things the way they think you should. I had an issue and was basically lied to 3 times before I went to the finance manager to get help. The More

by pandersonii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Hicham Belharsa , Frank Pillar, Eric ???

Sep 18, 2024

Greenway Kia East responded

I'm sorry to hear about the difficulties you faced with us. It's good to know that you eventually received the help needed, but your experience with our team is concerning. If you'd like to discuss this further or share more details, please reach out at your convenience. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

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