jeffrey moien
jeffrey moien at Southern Hyundai Newport News

jeffrey moien

Service Advisor

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

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4.8
493 Reviews

Dealership Experience

5 yrs, 1 mo

Languages Spoken

English English

4.8

493 Reviews

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493 Reviews of jeffrey moien

June 21, 2025

Dealership Rating
Employee Rating

The service was outstanding, and the Communication between Mr. Jeff and me was 100%. Thanks for all you doing! More

by JACKSELLERSJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris House

June 21, 2025

Dealership Rating
Employee Rating

Your salesman needs to work on his customer service. ..once the sale is made your presentation is not over. Keep your promises . We would never buy or refer anyone to him at all!!! 😔 Whoever cleaned the More

by cleveland5528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 21, 2025

Dealership Rating
Employee Rating

Again, great customer service and car service! I waited while the routine service was completed. The car was returned to me in a more than timely manner.. More

by MLR3312
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Rosado

June 21, 2025

Dealership Rating
Employee Rating

I received excellent service for my 2016 Tucson’s AC , after I dropped it off , the work was complete quickly and I picked it up before noon ! Thanks to the technicians who diagnosed the problem and fixed More

by Grander 72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Rosado , Larry Fuller

June 21, 2025

Dealership Rating
Employee Rating

I had an appointment. They were ready for me when I arrived. They informed me of the work that was needed and finished in good time. They are always pleasant to work with. More

by jdelaigle2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Rosado

June 21, 2025

Dealership Rating
Employee Rating

Always a pleasure working with Jeff. I drive 2+ hours to get my car serviced at this location More

by B Radcliffe
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

June 21, 2025

Dealership Rating
Employee Rating

Your salesman needs to work on his customer service. ..once the sale is made your presentation is not over. Keep your promises . We would never buy or refer anyone to him at all!!! 😔 Whoever cleaned the More

by cleveland5528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 21, 2025

Dealership Rating
Employee Rating

Jeff was great about meeting promised timelines and giving us information to make decisions. Even though the focus of our visit was a diagnostic for a catalytic converter, Jeff made certain the recall More

by AKACHARLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 20, 2025

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Employee Rating

I dealt directly with Jeff Moien, I'm not sure who Rosado is but if he performed the maintenance on my vehicle I give him a 5 as well. More

by Whit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 19, 2025

Dealership Rating
Employee Rating

Lazy inspection, rude service employee and misdiagnosed my brake issue which would have led to further damage had I not gotten a second opinion More

by shampoo_ferric2s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ernesto Rosado

Jun 19, 2025

Southern Hyundai Newport News responded

"Shampoo_ferric2s" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvnh@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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