Zenia Alberto
Zenia Alberto at Pedder Nissan

Zenia Alberto

Customer Relations Manager

Pedder Nissan

200 Carriage Circle
Hemet, CA 92545

3.6
8 Reviews
3.6

8 Reviews

Write a Review

8 Reviews of Zenia Alberto

February 12, 2026

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Everybody at the dealership was amazing. What a pleasure I’ve been to a lot of car dealerships in my time, but this place the way they treat people is amazing thank you thank you thank you. More

by dannycarguy
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Recommend Dealer
Yes

January 14, 2026

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what did the dealership no haggles no hassles it was great. Got to meet Biff Gordon. He’s a general manager. Give us a great deal. More

by gusmonkey777
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Trade-in Experience
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Recommend Dealer
Yes
Jan 15, 2026

Pedder Nissan responded

At our dealership, customer satisfaction is our top priority! We're so glad you had a positive experience with our no-haggle, no-hassle approach and our General Manager, Biff Gordon. It was a pleasure working with you and we look forward to your next visit! #happycustomer #greatdeal #teamwork

January 11, 2026

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Post purchasing customer service needs to improve from the sales team. Communication definitely needs to be better for both the sales team and service dept. I’ve made more attempts to reach out to the de More

by vivsmailbx
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Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: John Gordon , Ty Vance, I would give 3 stars

Jan 13, 2026

Pedder Nissan responded

Thank you for your feedback. We apologize for any inconvenience you experienced with our sales and service teams. We strive to provide excellent customer service and will work on improving our communication in the future. Your loyalty is important to us and we hope to have the opportunity to make it up to you.

January 10, 2026

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John Gordon and the service center at Pedder Nissan is the best. The Sales side sucks. More

by ThomasDorobiala
Service Price Transparency
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Service Communication
Recommend Dealer
No
Jan 13, 2026

Pedder Nissan responded

Thank you for your feedback, we are sorry to hear about your experience with our sales team. Our service center is dedicated to providing the best possible service and we will strive to improve in all areas. Thank you for your loyalty.

December 29, 2025

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They took me to the dealer when I was intoxicated and they took my vehicles there as well and they hurt me. I need a $5000 check from them to make it even. More

by MAUREEN.HOBEN
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
No
Dec 31, 2025

Pedder Nissan responded

We take all customer concerns seriously and apologize for any undesirable experience. Please reach out to our customer service team so we can assist in making things right. Thank you for bringing this to our attention.

December 16, 2025

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Friendly, courteous! Great to work with. Listened to what I wanted and worked with me to get there. No pressure The paper work part was smooth and friendly. Great More

by BigSurfer1
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Manny Gutierrez, Brady Gartner, Jose Cardoso , Angel Gallardo (5stars), Mario Medina(5stars),

Dec 20, 2025

Pedder Nissan responded

Thank you for your glowing review! We are so glad you had a great purchase experience with us. Our team strives to provide friendly and courteous service while listening to our customers' needs. We appreciate your business!

October 31, 2025

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Pedder Nissan is an amazing company. They make dreams happen —our 4th car we have purchased!!! We appreciate you all—an amazing company like family. More

by jazzburris2009
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Nov 14, 2025

Pedder Nissan responded

Thank you so much for your kind words and continued support! We are thrilled to hear that we have been able to help make your dreams come true and we value you just like family. It's always a pleasure serving you at Pedder Nissan! #CustomerSatisfaction #DreamsComeTrue

April 21, 2025

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Employee Rating

Had an excellent experience here. Chris helped us find just the vehicle we were looking for. Jim was very knowledgeable when it came to working up financing for us and also helping wi More

by 929rhonda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris, Jim, Brandy, Jesse, Ozzy, Mathew

Apr 25, 2025

Pedder Nissan responded

Hello, thank you for sharing your experience. We're happy you found our staff to be so supportive during your experience here at Pedder Nissan. If you have any further questions, please give us a call. We're always happy to help!

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