Zack Fier

Outstanding experience. This is our 6th Acura lease. Naples Acura and Marvin Guerrier have been unbelievable. From our first text contact with Zack, the continuing follow This is our 6th Acura lease. Naples Acura and Marvin Guerrier have been unbelievable. From our first text contact with Zack, the continuing follow through by Marvin and the efficiency of the paperwork by Scott was exceptional compared to our previous Acura dealerships in Kansas and Texas. Marvin continued to follow-up for several days to be sure we really were satisfied with our RDX. Never have had such personal attention from a car dealership. We look forward to a continued long relationship. We should note that we live about 144 miles from the dealership and planned to stay overnight in Naples. My current lease was coming up in a few months and found the exact car (color, interior, options) in stock. So.....conducted most of the transaction online, arrived at Naples Acura about 1 p.m. on our way to visit family (another 140 miles away)...Marvin had the car prepped, ready to go with our selected dealer installed options, showed us how to use the new features of the RDX...Zack had all the final numbers in place...Scott was ready for us in finance and we were out the door around 4 p.m. with enough time to comfortably check-in to our Naples hotel, shower and make our 5:30 p.m. dinner reservations. We call that amazing and outstanding service to their customers. More

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When we arrived at dealership the car I was interested in was out front. Norm Johnston our Sales Consultant came out to greet us. After the test drive Norm answered all questions. He made buying a car a very was out front. Norm Johnston our Sales Consultant came out to greet us. After the test drive Norm answered all questions. He made buying a car a very pleasant experience.Sales Manager Zack was also very easy to deal with (no pressure). More

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Fabulous experience today at Naples Acura. Our Sales Consultant, Norm Johnston, was outstanding. He was courteous, knowledgeable, professional, and friendly. He made us feel valued. It was rea Our Sales Consultant, Norm Johnston, was outstanding. He was courteous, knowledgeable, professional, and friendly. He made us feel valued. It was really a pleasure and we were extremely happy with the purchase of our 2025 Acura MDX A-Spec. Zack Fier, General Manager, was excellent. His communication with us was exceptional. He kept us informed every step of the way and gave us an extremely fair proposal. It really helped solidify our respect for Naples Acura. More

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Michael, Norman, Zack, Scott and the other staff I came in contact with at Naples Acura were exceptionally professional, knowledgeable and kind. Everyone worked as a team and went out of their way to make in contact with at Naples Acura were exceptionally professional, knowledgeable and kind. Everyone worked as a team and went out of their way to make this an effortless buying experience. This is the second RDX I have purchased from Naples Acura and I highly recommend this dealership. More

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5th delivery of an Acura from this dealership, that alone should say something. Outstanding management, sales staff and service department. should say something. Outstanding management, sales staff and service department. More

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Dealership clean and friendly, however they make it too hard to purchase a car. Marvin our sales person was great. Answered every question and helped us find the car we wanted. The system after that, F hard to purchase a car. Marvin our sales person was great. Answered every question and helped us find the car we wanted. The system after that, F&I, was very painful. Management was unable to help. When appointments are made between parties, they should be kept. Service department does a very good job. More

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Norm was very pleasant and extremely helpful. He answered all questions in a calm respectful manner. He is very knowledgeable with years of experience. I would definitely recommend customers to w He answered all questions in a calm respectful manner. He is very knowledgeable with years of experience. I would definitely recommend customers to work with Norm. More

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Norm sent videos, and walked me through my out of state purchase. Everything was awesome purchase. Everything was awesome More

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I am a loyal Acura customer for my last 5 vehicles and I feel this was my best experience thanks to Joe! Great no pressure service. I will be back for my next vehicle!!! feel this was my best experience thanks to Joe! Great no pressure service. I will be back for my next vehicle!!! More

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Well, It was a pleasure to deal professionally with Naples Acura and Norman Johnston. Norm's presentation and knowledge was excellent. I had visited 2 other car dealers and planned to visit 4 more, inc Naples Acura and Norman Johnston. Norm's presentation and knowledge was excellent. I had visited 2 other car dealers and planned to visit 4 more, including Hyundai, Lexus, and Toyota. I was impressed with Norman Johnston and Naples Acura"s presentation and explanations, I went no further. I bought the car. It was a very pleasant experience. Very pleased. More

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