Larry Surman
Larry Surman at Naples Acura

Larry Surman

Service Advisor

Naples Acura

659 Airport Pulling Rd N
Naples, FL 34104

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5.0
54 Reviews

Languages Spoken

English English

5.0

54 Reviews

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54 Reviews of Larry Surman

October 19, 2026

Dealership Rating
Employee Rating

Larry, my service advisor was fantastic. Got my car back in a reasonable amount of time. More

by Indy Car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2026

Naples Acura responded

Thank you for choosing Naples Acura and for the 5 stars! We appreciate your business!

Oct 21, 2026

Naples Acura responded

Thank you so much for your kind words about your experience here at Naples Acura. We try every day to satisfy our customers and it’s always nice to know when we succeed.

October 16, 2026

Dealership Rating
Employee Rating

Naples Acura provides personalized, high quality sales and service. This is my third Acura from this dealership. I really appreciate their continued service and support. More

by kbpelletteri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Barry, Marvin Guerrier , Adan Arroyo

Oct 17, 2026

Naples Acura responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 06, 2026

Dealership Rating
Employee Rating

Excellent experience as usual Steve was great kept me up with everything that was happening More

by pjmontalto1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Barry

Oct 07, 2026

Naples Acura responded

Thank you for choosing Naples Acura for your service needs and for your review! Steve is great and and very knowledgeable. He excels at keeping his clients in the loop when their car is ibn for service.

May 20, 2026

Dealership Rating
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A great experience, dealing with both Tristan, Gonzalez, and Fier at Naples Acura. Both Tristan, my sales person and Zachary the general manager made the entire buying process a simple and painless one I hi More

by Joe Turchi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Fier, Tristian Gonzalez

May 26, 2026

Naples Acura responded

Thank you for your purchase and for your feedback! Tristian and Zack are an amazing team. They both know the car buying process well and know how to efficiently guide their customers through. Enjoy your beautiful new Acura!

May 30, 2026

Naples Acura responded

Hi Joe, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 30, 2026

Dealership Rating
Employee Rating

My wife and I visited Naples Acura to look at at the selection of premium used cars. Had no intention of buying until we met our salesman Sean Perala. His manner of approach and genuine interest in help More

by joeswaja
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ross Levy, Kenny Mondzeleuski, Zack Fier , Sean Perala

May 01, 2026

Naples Acura responded

Thank you Joe for your purchase and for your shout out for Sean! Sean is amazing. He is a true professional and very personable. He enjoys sharing his knowledge with his customers so that they can make the right decision based on their needs and wants. He strives towards a company goal of delivering the car and the experience to all of his customers. Enjoy your sporty new Acura!

January 03, 2026

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Employee Rating

This is my second Acura from Norm. It was effortless. We discussed everything on the phone and text. They prepared everything. I made an appointment the next morning and was in and out More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Norman Johnston, Omar Gonzalez JR , Scott Moskow

Jan 04, 2026

Naples Acura responded

David, thank you for your positive review. We're glad to hear that you found our team here at Naples Acura so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

October 17, 2025

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Employee Rating

Everyone was so great and easy to work with at Naples Acura! They made buying a new car an enjoyable experience. More

by Anonymous
Trade-in Experience
Recommend Dealer
Yes
Oct 17, 2025

Naples Acura responded

Thank you for your purchase and for your feedback. Purchasing a new vehicle should be a positive and enjoyable experience and we try to make it so. Our company motto is delivering the car and the experience and it sounds like we achieved out goal with you. Enjoy your sporty new Acura!

March 27, 2025

Dealership Rating
Employee Rating

Excellent service from dealership. Norman in sales was great help in purchase decision. Will return again More

by mmvanderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Norman Johnston, Zack Fier , Scott Moskow

Apr 07, 2025

Naples Acura responded

Hello, we are pleased to hear of your experience with us here at Naples Acura. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

February 17, 2025

Dealership Rating
Employee Rating

Norm Johnson has provided me excellent service twice. First, in 2021 when I purchased a new Acura MDX, and now in 2025 when I traded in that vehicle for a new MDX. Also, both Norm and Service Mgr. Larry More

by GKULBIEDA
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Norman Johnston

Feb 17, 2025

Naples Acura responded

Thank you for your purchase(s) and for your feedback! Norm is very customer focused and very knowledgeable. Hew will go the extra mile for his customer and make sure you are 100% happy with your car buying decision. Enjoy your new Acura!

February 01, 2025

Dealership Rating
Employee Rating

Joe is the best sales associate at any dealership that I’ve ever worked with. He was most helpful with securing insurance and getting the tags for the vehicle. His knowledge of the Acura brand and this pa More

by ernie.grindstaff2246
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Barry , Joe Eisenberg, Scott Moskow

Feb 03, 2025

Naples Acura responded

Thank you for your purchase and for your feedback! Joe is amazing and we are thrilled that you had the opportunity to work with him. he is very knowledgeable and more then willing to share his knowledge with his customers. Enjoy your new Acura!

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