Zachary Loftis
Zachary Loftis at Suburban Ford of Sterling Heights

Zachary Loftis

Finance Manager

Suburban Ford of Sterling Heights

40333 Van Dyke Avenue
Sterling Heights, MI 48313

4.7
10 Reviews
4.7

10 Reviews

Write a Review

10 Reviews of Zachary Loftis

October 01, 2024

Dealership Rating
Employee Rating

Nicolas was awesome, I actually new a A few other people at the dealership, but his attitude was so welcoming that I did not mind working with him. He even helped me take a badge off my Jeep that I was turn More

by Tori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2024

Suburban Ford of Sterling Heights responded

Hi Tori, we're delighted to hear that Nicolas made your experience at Suburban Ford of Sterling Heights so positive and memorable. Thank you for sharing this wonderful feedback! Enjoy your new vehicle!

September 08, 2024

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Nick N. was great to work with, we had some extra tax forms to submit with my tribal government and he made all of the paperwork processes straightforwardand More

by vlpocus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicolas Navarro, Ashley Pappas , Madison Jones

Sep 09, 2024

Suburban Ford of Sterling Heights responded

Thank you for sharing your experience! We're glad to hear Nick and the team at Suburban Ford of Sterling Heights made everything straightforward and comfortable. Enjoy your new car!

October 24, 2023

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Quick, easy process for purchasing a truck for my son. Even after the truck we came in to look at was sold while we were there, Hunter went above and beyond to find something else that checked all the box More

by Momof4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hunter Eggerding

Oct 29, 2023

Suburban Ford of Sterling Heights responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 05, 2023

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Found car at another dealer on Monday. Transferred vehicle to local dealer. Made purchase on Thursday. Great trade value Great purchase price Smooth transaction Thanks Nikki Elder More

by j.albert
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

July 07, 2023

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Love that place ! !! My 4th lease from there..I let all my friends and family go there. More

by Dave
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jul 12, 2023

Suburban Ford of Sterling Heights responded

Dave, thank you for leaving such a great review and high star rating. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

Jul 12, 2023

Dave responded

Love this place!!

June 02, 2023

Dealership Rating
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Hands down the most pleasant people to work with. They aren’t looking for a sale, they want to make the customer happy! The dealership itself was very clean and customer oriented. Extremely pleased w More

by Casey P.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicolas Navarro

Jun 07, 2023

Suburban Ford of Sterling Heights responded

Hi Casey, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Feel free to reach out to us if you need anything. Have a wonderful day.

May 27, 2023

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Employee Rating

After receiving no call backs from other dealerships, we worked with Vito on a new Explorer lease and the process could not have been easier. The vehicle was what we wanted, at the price we needed and the s More

by JNew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 01, 2023

Suburban Ford of Sterling Heights responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

May 01, 2023

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Employee Rating

Everyone was welcoming and accommodating from the moment we walked in the building. Jeremy went above and beyond to get us into our dream vehicle And answer any questions or concerns we had! More

by Juliana G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Jackson , Jeremy Fussell

May 09, 2023

Suburban Ford of Sterling Heights responded

Hello Juliana, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

March 04, 2023

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Amazing consultant helped me alot . Would recommend to anyone looking for a car. Thank you for everything. More

by Nehmanl07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Price-Baker , Paul Coolman

Mar 08, 2023

Suburban Ford of Sterling Heights responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

February 05, 2023

Dealership Rating
Employee Rating

They agree on a price then change it on you purchase agreement. Will not tell you what your final price on the vehicle is. Even asked to see it 3 times. Only to be told he would explain everything la More

by jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 08, 2023

Suburban Ford of Sterling Heights responded

Hi Jeff, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (586) 268-7500. We look forward to hearing from you.

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