Zach Reed | Page 8

Dan Rogers was phenomenal to work with! Car was done WAY before expected! Kept me informed and sent me videos to show me that all is good. Definitely returning ! Car was done WAY before expected! Kept me informed and sent me videos to show me that all is good. Definitely returning ! More

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I purchased my 2021 Venza around February of 2021. I also purchased an extended warranty and decided to have all my service done by Brookfield Toyota. During the 2 years, they have maintained my car I also purchased an extended warranty and decided to have all my service done by Brookfield Toyota. During the 2 years, they have maintained my car perfectly. The service was so good, last year i purchased and additional maintenance service contract. With Brookfield Toyota I have had 2 or 3 different service writers and all of them have treated me with respect and care. After every service, they have called me to ask how my service has gone. More

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Everything was done correctly and quickly. Zach Reed explained what was going to be done and how long it would take. Zach Reed explained what was going to be done and how long it would take. More

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My service tec was attentive and the dealership had good follow up. Two Thumbs up follow up. Two Thumbs up More

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Zachary Reed worked with us in an absolutely fantastic and most professional way. His patience with us when dealing with our insurance company was outstanding. He could have easily decided to put our si and most professional way. His patience with us when dealing with our insurance company was outstanding. He could have easily decided to put our situation and our hopes for a quick turn around aside, but he worked with me to keep the heat turned up on our insurance company to get our vehicle repaired correctly and with 100% OEM parts vs inferior aftermarket parts. I personally thanked Zachary and want to be sure he knows how thankful I am for his dedication to do his job professionally! THANK YOU ZACHARY!!! We will be back! More

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Zach was incredibly helpful in explaining my car situation to me. Much appreciated. Good ethics and business overall. situation to me. Much appreciated. Good ethics and business overall. More

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Zach Reed takes the time to be transparent with individuals. Genuine and respectful. You Matter! individuals. Genuine and respectful. You Matter! More

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Great service at Napleton. Zach was especially helpful during my recent visit. I'll be back. Zach was especially helpful during my recent visit. I'll be back. More

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I showed up unannounced with a battery issue and a check engine dashboard warning light. Service Advisor Zachary Reed was most accommodating and helpful, everything you'd want from a service advisor. Zach e engine dashboard warning light. Service Advisor Zachary Reed was most accommodating and helpful, everything you'd want from a service advisor. Zach explained what would be done to diagnose the problem, what the charges would be and get me on my way. Three cheers for a service department I can trust. Thanks, Zach! More

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Alway pleasant people to work with,and prompt professional service. I would recommend them to family or friends. professional service. I would recommend them to family or friends. More

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