We took our 2010 Prius to Brookfield Toyota due to an
issue with the Hybrid System. Everyone at the dealership was great and from the Service side Zach Reed helped us through everything. There was quit
issue with the Hybrid System. Everyone at the dealership was great and from the Service side Zach Reed helped us through everything. There was quite a bit of paperwork as it was a recall but he was very helpful. The work was finished much sooner than I expected.
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by Glen
Service Price Transparency
Jun 22, 2026 -
Toyota of Brookfield responded
Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
Zach provided an impressive video in the first person of
my multipoint inspection. June 3 2026
my multipoint inspection. June 3 2026
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by george.dietz
Service Price Transparency
Other Employees Tagged:
Kevin Rhiel
Jun 08, 2026 -
Toyota of Brookfield responded
We're glad to hear our Staff took such great care of you, George! We hope we can continue to be of service to you down the road!
Zach Reed was an outstanding service rep for my vehicle
at Toyota of Brookfield. Honest. Fair. Very good communication. Answered questions clearly. He was also patient. The customer waiting area is very ni
at Toyota of Brookfield. Honest. Fair. Very good communication. Answered questions clearly. He was also patient. The customer waiting area is very nice.
I remain concerned about the rising cost of repairs since I am a regular customer.
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by William Hintz
Service Price Transparency
Jun 05, 2026 -
Toyota of Brookfield responded
Hello William, we're happy you found our staff to be so supportive during your experience here at Toyota of Brookfield. If you have any further questions, please give us a call. We're always happy to help!
Zach Reed is very friendly and helpful great customer
service good person to work with.
service good person to work with.
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by Christinebarth1
Service Price Transparency
May 22, 2026 -
Toyota of Brookfield responded
Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Brookfield. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Zack Reed did a great job as my service representative.
Helpful, courteous and very knowledgeable.
Helpful, courteous and very knowledgeable.
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by William Hintz
Service Price Transparency
May 19, 2026 -
Toyota of Brookfield responded
Hello William, we're happy you found our staff to be so supportive during your experience here at Toyota of Brookfield. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Everything I requested to be completed was done quickly
and efficiently. Well done Zach Reed
and efficiently. Well done Zach Reed
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by Jgosse517
Service Price Transparency
Apr 20, 2026 -
Toyota of Brookfield responded
Hi, thank you for your support! We're happy we could help. If you have any further questions, please give us a call. We're always happy to help!
Basic maintenance and tire rotation, I was in and out in
an hour. Kudos to Zach Schuett, Asst. Service Mgr.
an hour. Kudos to Zach Schuett, Asst. Service Mgr.
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by Joandtalavera
Service Price Transparency
Apr 05, 2026 -
Toyota of Brookfield responded
Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Our team is available should you require any extra help.
Apr 06, 2026 -
Toyota of Brookfield responded
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Basic maintenance, tire rotation, fluids change,
everything done in satisfactory timing. Kudos to Zach Schuett, Asst. Service Mgr.
everything done in satisfactory timing. Kudos to Zach Schuett, Asst. Service Mgr.
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by Viv
Service Price Transparency
Zach was prepared and met me in the garage when I
arrived. He was aware of my previous visits and previous requests.
arrived. He was aware of my previous visits and previous requests.
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by jrynders
Service Price Transparency
Mar 31, 2026 -
Toyota of Brookfield responded
We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!
Had my 2026 Highlander in for a screw stuck in the left
rear tire. It was too close to the side wall to repair. Had to replace the tire. I wasn't sure about the warranty coverage I had. Zach Reed in servic
rear tire. It was too close to the side wall to repair. Had to replace the tire. I wasn't sure about the warranty coverage I had. Zach Reed in service went over my coverage,contacted the warranty service and handled the details. Result, I was covered for the tire. Zach had the new tire put on while I waited a short time in the lounge. They also did a inspection of my vehicle to make sure there where no other issues. Zach handled everthing and it was a very positive experience .Thanks Zach!
Martin Brunet.
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by lmibme
Service Price Transparency
Mar 27, 2026 -
Toyota of Brookfield responded
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
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